Reviews consistently rate AL QUDS Grillades highly for flavorful charcoal grilled meats that are tender, juicy and fresh, with authentic Middle Eastern vibes, generous portions and good value. The service is described as friendly and efficient, and the staff's warmth plus the restaurant's community involvement are frequently called out. Some downsides appear: the dining area is small and busy, service can be slow at times, and a few orders have missed items or been under or over cooked; still, many note reliable takeout and delivery, plentiful portions, and dishes that stay true to the grill and sauces, making it a go to spot for those craving hearty, flavorful meals.
I tried AL Quds Grill today for the very first time & the food is delicious. The restaurant was also kind enough to offer myself & my friend a free sandwich to take home to share. Great service, great people & great food. Highly recommend this restaurant.
Al Quds is honestly one of the best restaurants around. The food is absolutely amazing & you can tell everything is made with care. The portions are very generous & the prices are extremely reasonable for the amount & quality you get.
What really makes this place stand out though is the people. The staff are always welcoming, kind, & make you feel like family every time you walk in. On top of that, they have shown so much heart for the community. During the floods & the ice storm, they stepped up & helped people by offering food to those who were struggling.
Great food, great prices, & genuinely great people behind it. I highly recommend Al Quds to anyone looking for a delicious meal & a place that truly cares about its community.
Ils sont ni professionnel ni rien accueil 00000
Le propriétaire est mal élevé, il nous a parlé méchamment sous prétexte qu'il jeûne !!!!!
Venu de loin pour une réservation faite par téléphone à 3 min avant le souper iftar …. Femme enceinte son mari & deux enfants moins de 4 ans, ils se foutaient de notre situation
Je ne recommande pas!!! mais vraiment déçu
This is by far one of the best places on the West Island. We've eaten here many times & each time has been absolutely amazing taste wise & quality wise. 🤩
Do order hours before your planned pick up or delivery. This place is incredibly busy.
Parking lot is chaos.
Inside is very busy but organized.
There are a few tables but lots of people waiting around.
Good place to order out.
The food is always so flavorful. A gem. Very fresh. Quality. Amazing.
We ordered the 1kg mixed platter for three people & we will have leftovers!
Amazing restaurant with super delicious grilled food! The staff & the owner very friendly & patient. The recent renovation & dining area made the whole experience more pleasant & joyful by eating your food inside rather than take out. In addition, their contribution & support for the West-Island Community for the past years is remarkable. 👍
Je suis venu aujourd'hui pour le buffet à volonté de l'iftar & c'était une excellente expérience. Tout était vraiment très bon, surtout la nourriture qui était savoureuse & bien préparée. Il y avait beaucoup de choix & les plats étaient frais & bien présentés. L'ambiance était agréable pour partager ce moment & le service était efficace. Une très belle expérience, je recommande sans hésiter !
Mar 7, 2026
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Super rude customer service. I went to pick up my order at 4:30 pm, & the person who packed my two orders of the Iftar special had no idea what was supposed to come with it. I literally had to show him the picture from their own advertisement so he could figure out what items to include.
On the advertisement, the plate looks full with plenty of rice & sides, but the plates I received were half empty & definitely not enough food for two people who had been fasting all day. When I pointed this out, they simply added a bit of extra rice & nothing else.
Overall, it felt like a complete waste of $140 for very small portions & extremely poor service. Very disappointing experience - never again, Al Quds.
I ordered through Ubereats. I didn't get what I asked for! The girl on the phone said' we can't help you today, call another time.'
She wouldn't stop arguing.
Bad customer service!
(ANSWER TO MR. OWNER)
Then why did you create such a fuss about it 1 kg worth of meat? First you made a mistake on the order, then when we told you that you made a mistake on the order, your ego came in the way & instead of doing right by your customer you were asking me to provide you proof that it was all chicken? & to drive all the way back & bring it back to you for just a small order of beef that needed to be added that YOU made a mistake on? If it isnt about that 1 kg then what is it? Many people on your own reviews have mentioned that you are rude & unpleasant. Instead of giving me advice, its time to take a hard look at yourself in the mirror. It is clearly apparent by me & many others that based on the reviews of your restaurant that you take advantage of your customers & not the other way around. Also your responses to these reviews show that you never admit your mistakes even when so many people call you out on it. Your delusional ego us coming in the way. Don't try to gaslight me, it makes you look even worse. As for Facebook post, if you think that is a threat then that is laughable, why dont you go to CNN too & cry about it & play the victim. Do as you please just like you have been doing in this whole situation. Unpleasant, rude & disrespectful. Maybe an advice for you instead because clearly you need it: Try being nice for a change, it works. & maybe then you will realize that a customer who has been ordering from your restaurant for years should not be receiving this type of reaction or response to a mistake you all made. You might realize that it was not worth it. & if you don't your loss. Keep it up then & you will lose a lot more customers.
Today one of my friend invited me but I felt bad for him on how much he spend for us whatever he ordered he didn't recieve some items plus how they gave us food was really disrespectful even animal are treated better then this I would not recommend anyone to go there to waste their time & money
