At Benny & Co., reviews highlight juicy, well cooked chicken and hot meals, a clean, bright dining area, and quick, friendly service in many visits, with good value and a satisfying dine-in experience noted by several. Yet takeout and delivery orders are frequently criticized for inaccuracy, missing sauces or sides, and occasional delays that leave meals cold, and some items are misdelivered or portions seem inconsistent like small fries or inexpensive coleslaw. The drive-thru and pickup experiences are mixed, with calls for clearer order displays and better communication from staff, and some customers feel promotions or menu details are not well explained. Despite these hiccups, the majority describe the chicken as tasty and well prepared, and many say meals arrive hot and the overall experience is reliable enough to return, especially given convenient locations and well maintained bathrooms with free parking. Overall, expectations about service quality fluctuates and improvements in order accuracy and staff training could help harmonize the positive impressions with the negative ones.View restaurant profile
