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Nefarious

Membre depuis

vendredi, 24 septembre, 2010

La Medusa
Centre-ville
Service
Nourriture
1.5

Very disappointed and surprised in owners answer when I asked why our food was taking over 30 minutes to be served; (Hey buddy, Take it easy, I have 100 people here to serve). Obviously this gentleman has become disconnected in how to answer politely to his clients. I have worked in the service business for over 10 years in my younger days and never have ever been rude and impolite to a client. To make a long story short; I will never go back to this restaurant or recommend it, being told out loud to TAKE IT EASY in front of my friends and family was disrespectful and degrading, goodbye La Medusa.

16 nov., 2019
Joe Beef
Petite-Bourgogne
Service
Nourriture
2.5

Very Disappointed..! After hearing so much about this place, and being told it was classified as Canada’s Number 2 best restaurant, my expectations were high. Having previously worked in a high end restaurant, I was expecting a great gastronomical experience. Let’s start by saying that our waitress was pleasant and charming, we were seated in a booth near the back of the restaurant, next to the common bathroom, the traffic of people going in and out is a bit disruptive and bothersome, strike one. I chose the wine for our table a Red 2012 Nebbiolo that should have paired well with the appetizers we ordered, upon the pouring of the wine for the first taste I immediately notice the yellowish off color of the wine, I told the waitress even before tasting it that it might be bad; she just blankly look at me until I tried the wine, as I thought the 2012 Nebbiolo was overly acidic and bitter, so I asked our waitress to replace the bottle; surprisingly our waitress poured two other taste glasses for our table and asked my guests to taste it; my guests gave her the same answer; it’s bitter; it does not taste very good..! After receiving three negative answers from the clients; this young energetic waitress told us that the Nebbiolo 2012 is a young wine and it’s supposed to taste like this, she told us that she would decant the wine into a carafe and that it would help. She returned with an empty vintage glass bottle of milk and then poured the wine very fast into it looking a bit annoyed as if we the customer had no idea what tasted good to our palate; Strike two, I’ve been drinking wine years before this vibrant young waitress was born and I’ve had more bottles of Nebbiolo than she’s had birthdays. I did not insult or make a fuss about the situation, but as a note to anyone reading this; her mistakes were 1- The customer that is paying for the wine as the right to tell you he does not like it. 2- Never second guess a customer by making his guests judge his decision it’s embarrassing. 3- Don’t get cocky; just because you work in a trendy restaurant it does not make you a wine expert. 4- Nebbiolo wine should rest for a minimum of 9 to 10 months before drinking, a 2012 should have been very well rested, I think this one was well passed drinking prime. Finally the food; I must admit our appetizers were delicious, the main dish was well presented and the portions plentiful, the French Fries simply amazing, the meal was well washed down with another bottle of wine “Not the Nebbiolo”. The only downfall to the food is that it was overly salty, my wife and I drank over 3 bottles of water over night, Strike Three. Sadly after hearing so much about this restaurant, my expectations were shattered; I’m left with a feeling of disappointment in having tried this overly price and hyped restaurant.

23 juin, 2015
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