This place is not bad! I had low expectations after hearing about the massive portion size, but ended up being impressed with the quality of the food and the friendliness of the service - even though it was a bit slow/forgetful at times. (There were 2 massive parties there at the same time as us, which did not make it easy on the servers.) As for the food, portions were generous and the pasta was perfectly cooked. On the downside, they didn't have decaf coffee and the desserts were just so-so, but these are minor points. Overall I had the sense that the management cares about things and wants the staff and customers to be well taken care of (for me, this is important). It was also a pretty good value, especially when using the coupon. I would go back.