Feedback on Yumi Burger shows a mix of positives and concerns: fries with cheese are praised for taste and attentive service gives reasons to return, while other menu items appear underwhelming with an okay fried chicken sandwich, not much excitement, and a taste of bitter oil in places. Value is described as too high for the quality, and interactions at the counter are criticized for being sparse and the self-serve setup confusing, including an incident with paying to the cashier. A common suggestion is to improve customer service and consider removing the self-serve option to improve the overall impression on guests.
okay fried chicken sandwich. nothing exciting though. taste like bitter oil a lot. too expensive for the quality.
couldn't get a word out of the guy at the counter or to even come out to take my order. I had to guess to use the self serve machine & the guy on staff didn't seem to happy that I accidentally pressed the'pay to the cashier'.
a single employee to run a food counter shouldn't even be allowed for security reasons let alone for the impression it leaves to potential clients.
as an owner I would encourage better customer service by getting rid of the self serve option.
Oct 23, 2025
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Burger was fine. The ingredients are tasty & fresh.
However the price/quantity ratio is quite bad. I expected the meat patty to be thicker than 2mm for a 12.25$ cheeseburger. It's not even close to what the menu's picture shows...
Burger très ordinaire avec un pain froid & mouiller de gras. Propose plein de produit comme des frite au truffe mais il devrait se concentrer à faire des bon burger avant de rajouter des nouvelles choses. La boulette est style smash burger mais la texture est perdu dans le pain mouillé on a juste l'impression d'avoir moitié moins de viande pour un burger à 16$ (juste le burger pas en trio. Une petite frite simple coûte 6$ dr plus) je ne conseil pas. Il se donne un style propre & fancy mais c'est juste du style. Rien d'autre. (Service quand même rapide de 5 min mais on était juste 2 a avoir commander)
It fascinated me !!! First time that I have the pleasure of eating in this place, it seemed like a good place, the food is of excellent quality, I am fascinated, I had a lot that I had not tried such a delicious hamburger, the staff was super friendly & very capable of serving the customer, thanks for the service
