Les avis sur Uniburger montrent une image globale mitigée: beaucoup louent les burgers pour leur goût, leur jus et leur bonne préparation, certains les décrivant comme parmi les meilleurs burgers smash à Montréal, tandis que d'autres pointent des frites parfois vieilles, froides ou sèches et des erreurs de commande. Certains éléments comme la poutine et la sauce posent problème lorsque les associations ne fonctionnent pas, et le burger Impossible est jugé bon par plusieurs. Les expériences de service varient entre excellent et lent ou peu amical, et l'absence de service en français est mentionnée lors de certaines visites. Dans l'ensemble, l'ambiance et la qualité des burgers sont souvent mises en avant comme des points forts, avec plusieurs avis indiquant qu'ils reviendront ou recommanderaient, tout en notant des remarques sur le prix, la taille des portions et les options disponibles.
Paid 45$ left a 15% tip. Made it home to Hochelaga with only half of my order in the bag. When I called they didn't offer any way to fix the situation & when asked if there was someone I could speak to the cashier just said no. Really bad service for what this cost me.
I'll go to the burgers in a minute, first I want to mention that I was required to wear a mask today, they have a signe in the front, but the guy, preparing my food, serving my order, packing my little boxes didn't even bother in having one. I'm not too worried but please be respectful.
Hamburgers are good, like many many others out there. The rankings saying it's one of the best in Canada are completely false. These burgers & fries are absolutely overpriced & overrated, they are as basic & soulless as can be.
U P D A T E
Hello! It's great to hear from you after five years since my initial post. It's never too late to make things right.
My family & I are big fans of good hamburgers, always trying new flavours while also enjoying a classic, quality burger. We're loyal customers of some Montreal hamburger restaurants, but in this case, we have never returned to Uniburger.
Here's what happened:
1. The only person preparing & serving the food was the same person every time. This was the store on Rue Notre Dame in Saint Henry.
2. The hamburgers were soulless & lacked any identity. They weren't memorable, which is a shame because Uniburger prides itself on extraordinary burgers. You should price them accordingly.
3. I'm willing to give you another chance if I have the opportunity. I'd love to see if things have improved.
The fall from the grace has been steep it seems. I m all for supporting local businesses BUT. THAT LOCATION IS DISGUSTING. That place looks like its never been cleaned since they took ownership. Throw up some plexiglass fire up the flat top & cook. The stock is in the front of house. Buns, cases of coke, other miscellaneous food items. Have you just given up ?? Cause it sure looks like it. Not even close to the glory of the original location, such a huge disappointment. If this is a franchise, I highly recommend this place be checked on because its not a question of adhering to standards, they're non existant. Very unfortunate!! Please if u have in mind to experience'the best burger in Canada' the only glimmer of a hope you may have will be at the original location.
Edit:
Getting a response 5 years later says everything you need to know. Funny I havent been back since, & dont plan on ever returning. The review was made at the location in question but the owners want me to specify which one & send photos. . . 5 years later.Seems like the hype is over guys, time to do better or go the way of the dinosaur.!!
Don't order from here on Uber eats. In what world do you think putting poutine & burgers & gravy sideways is a good idea???
Impossible burger was good tho
I came in at about 6h pm the 16 mars. The food was excellent fresh, flavorful, & served at the perfect temperature. Everything tasted well-prepared & high quality. The customer service was also very good the staff were friendly, attentive, & made the experience pleasant from start to finish. The cashier was especially professional, handling the order quickly & politely while making sure everything was correct. Overall, it was a great experience & I would definitely recommend this place to others.
16 mars 2026
sur Google
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If I could give less than one star I would. The cashier in store was so unprofessional I almost walked out. Last time I'll ever be stepping foot inside a Uniburger. Sad, considering the food is delicious, but if the staff is going to be as disrespectful as that I'll gladly take my business elsewhere.
Quelle horreur ce burger! Pour un resto dont le burger est la « spécialité », c'est vraiment décevant. La boulette de viande n'a aucun assaisonnement - même pas du sel. En plus elle est très petite. Ma mère a commandé une poutine, c'était pas mangeable non plus. Ma soeur est chanceuse d'être enrhumée donc elle ne goûte rien. Je lui ai assuré qu'elle n'a rien manqué. Un repas gâché!
