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Amenities, services & more
Amenities, services & more
Reviews for Tommy Café
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Display Allcoffee(39) cafe(32) recommend(21) latte(20) drink(18) brunch(18) toast(15) breakfast(15) matcha(13) fresh(10) cozy(9) decor(9)Il s'agissait de notre première visite au «Tommy Café». & croyez-moi, cela ne sera pas notre dernière. Nous sommes arrivés à l'ouverture ce matin. En attendant nos assiettes, nous avons pris latte & americano. Choix succulent avec le Cali Benedict & moi j'ai pris la Totale. Nous savons maintenant ou se rendre pour se délecter d'un très bon déjeuner avant de faire nos emplettes. Merci
Got a matcha latte with a lavender pump & 10/10! Thanks for the amazing service ladies 🫶🏼
Beautiful location & great service. Our waitress Avni was super attentive & made great recommendations. Food presentation was top notch & delicious!
The food is delicious & the Dirty chai latte is the best. My only issue was that, while I was enjoying a nice relaxed meal, within less than 5 minutes, 3 different girls came to clear my dishes & I hadn't even finished my meal. I felt like I was being rushed out
I've visited Tommy's Café many times, usually bringing my own coffee, & I've always appreciated the atmosphere. However, during my visit yesterday, which was not very busy, we had a really disappointing experience. I fully understand their policy about not allowing outside coffee, but the waitress who served us was incredibly rude & unprofessional. She said,'BUY A COFFEE FROM US NEXT TIME, OR EVEN DON'T COME AGAIN.' We even had to wait for the waitress to look at us, just so we could signal to give our order, & even the chef had to come by to take the plate because no one was attending to us. I hope this isn't a standard practice, because it really changed my impression of the place.
Hi, first of all I had the avocado toast with some fixings which was to die for. I'd definitely go back even if it's on the pricier side. The latte was delicious. The ambiance was ok but I was a bit disappointed with the service. Our waitress was wearing what looked like pj pants or fuzzy sweatpants & hardly came to see our table. We needed to flag her down on multiple occasions because there was a lot of talking going on amongst staff & they had their backs turned away from the customers a lot of the time. Could be a one off based on staff experience but the food was delicious & I hope you can take this as constructive criticism as I want to see you succeed.
Came here for brunch & I was impressed! A pretty large selection of food. I ended up getting a lavender latte & an eggs benny; the latte was super good, & the benny too! I liked that the plate was served with both some salad & potatoes. Although it's in the food court it has a separate door from outside to get in, only downside is it's quite loud as it's next to the food court (no real wall to divide it). Also they had a few cakes & croissants, but I feel like if they had cookies it would be the perfect dessert. I will be back!
Really disappointing experience at Tommy Café.
When we arrived, there were literal pieces of glass on the floor near our table, which already made things feel unsafe & poorly handled. The place was also very packed when we got there, & since we were seated with a view of the kitchen, we could actually see the back, the cooks were moving extremely slowly while orders kept piling up, which probably explains the wait.
We ordered food & waited over an hour even though the café didn't seem to be turning tables quickly. Meanwhile, people seated after us, including a group in the back, received their meals way before we did. No one checked in on us or explained the delay the entire time.
We finally got up to leave because we were starving & only then staff told us our food was'almost ready.' After waiting that long, that was honestly frustrating to hear.
We ended up only having a matcha & left hungry. There was no real apology & no attempt to make up for the situation, no discount, no gesture, nothing. The space is beautiful, but the service & organization were really lacking. Spending that much time somewhere just to leave hungry shouldn't happen.
Had a great experience at Tommy Café! The food was delicious & the drinks were amazing-fresh, well made, & full of flavor. Everything was on point.
A special mention to Alexis, our waitress, who was absolutely adorable & so serviable. She was attentive, kind, & made us feel very welcome. Definitely recommend & will be coming back! ☕?✨
Super friendly staff, quick service & delicious food! The coffee was also very good. The staff was very attentive, checking in a few times. Very happy overall!!
Superbe place!
Le café est excellent, pour ma part j'ai pris le latté Tommy!
Been coming here a few times, & the service has degraded. The servers seem to be more interested in flirting with the one handsome server guy. Almost every time my over hard eggs are served runny, a side order for juice never arrives, the high chair is visibly dirty, yet no attention is paid. It's the little details that matter, & while the food is great, the service is a bit of a letdown. Buckle up & buck it up, & I'll most definitely return. Otherwise you've lost a loyal customer.
I had the most scrumptious matcha latte today served by a very nice gentleman
Such good service, i absolutely loved it there, i personally wouldnt recommend the matcha latté but it was good with sugar! i also enjoyed the chai latte, the staff were suppperrr welcoming & nice & the bathrooms were clean so thats an amazing sign
Nice place inside the Pointe Claire mall for brunch. Coffees were real good! Recommend the latté lavande for those fellow sweet-coffee fans out there ☕
Delicious food, friendly staff & ownership!
Must try The Lox toast. My personal favourite!
Baristas flawless with their Latte art ☕?