Overall, reviews describe a welcoming vibe at The Alley with a pleasant atmosphere and friendly staff, and many call it one of the best bubble tea spots in Montreal. The menu is noted for freshness and variety, with standout options like the orange lulu and the alley trio milk tea, while some drinks get criticized for being overly sweet even at half sugar. Customers often mention the staff as amazing and helpful, and birthday freebies are appreciated. Dessert like drinks are popular, and the tiramisu crunch is a common favorite, with tips to mix well before drinking. A few reviews mention a downgrade in quality recently, occasional wrong orders or off flavors (matcha aftertaste, jasmine tea burnt), and tapioca that is sometimes undercooked. Health concerns are reported by a minority who experienced illness after visits. Non-dairy options are limited to cow and soy milk, with oat milk not available. Overall, the place is described as cute and pleasant with good boba and a solid all around experience, though some reviews note inconsistency and occasional quality dips.
for a 9$ thing, the tapioca balls were hard in the middle, not thoroughly cooked.
Staff was nice & the environment was great. but like i said, tapioca balls not fully cooked.
Mar 20, 2025
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I hated bubble tea until I tried bubble tea here, & so far, I've loved everything I've tried. This is one of my special treat places, & one of the places I take guests to when we're in the area. The boba & jellies are just right - sweet, firm, chewy, perfect texture & flavour. The long line can be annoying. It's a good place & popular, so that's something to consider, that there could be a wait to order, even though the staff behind the counter always seem efficient & hard at work. Bilingual staff.
Very nice darker ambiance. It's a very popular place so of course there's more of a wait. But it's the best tapioca I have ever had in my life. Probably the reason why I come here everytime I'm back for a visit in Montreal. Quantity of tapioca was also great I could barely finish all of them. The people were nice, quick, & efficient. I just wish there were more places to sit down & enjoy it.
I came here today for the first time not sure what to order. The cashier helped me out & her recommendation was DELICIOUSSSS. I got a tirimisu boba slushy type drink. Also, the cashier was so nice, super smiley, just interacting with her made my day better. At first I thought the prices were too high for the quantity. HOWEVER, I stand corrected, it is absolutely worth it for the quality. I've paid the same price for bigger drinks but nothing compares to the quality of this place. This drink had layers, it was an experience, it was exactly what I was looking for. I live in the west Island & I only went to this place because I study at JMSB. I find it really hard to find good tapioca but I finally have!! Last thing, the place is so cute & clean, such a vibe to grab a drink with friends.
J'ai pris un deerioca fever super bon, les boissons sont bonnes même si un peu chères parfois, mais j'ai eu droit à une paille en plastique qui devient toute molle & se plie instantanément quand j'aspire. La boisson n'était pas non plus bouillante, c'était donc impossible d'aspirer les perles & même la boisson au bout d'un moment. Si la paille était en papier, j'aurais compris, mais ce n'était pas le cas 😭 Aussi, presque jamais de service en français. C'est pas super grave pour les bilingues, mais si ce n'est pas le cas, faites attention
Oct 12, 2024
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Delicious Boba tea! Their pearls are real with caramel taste, not like other places using only starch. Only down side is the store is a little dusty & spider web on their frames.
