Overall, customers describe Thai Express as friendly and reliable, with a calm, clean vibe and quick service. The staff are praised for being attentive, with the cashier and the owner singled out for kindness and hospitality, and patrons feel welcomed from the moment they enter. Dishes like Tom Yum, Pad Thai, and Pad See Ew are consistently complimented for their flavor and generous portions, and there is appreciation for using plates and paper boxes rather than plastic bowls. Several reviews note the consistency across visits, including friendly recognition of regulars and fast preparation. New management is seen as a positive change, and some say this location is the best Thai Express in Montreal. A minority mention sauce being a bit heavy or tofu tasting acidic on some orders. Overall the sentiment remains that the food is delicious, service is professional, and the experience is reliable for repeat visits.
Amazing service & the food tastes great! As soon as I came in, I was welcomed & the gentleman who served me was friendly & polite. I usually ordered something a little bit more complicated & they delivered exactly what I expected! The food is fresh & they prepared it in no time. Not only did I get an excellent service, but the customer behind me & the one after got the same quality of servicing. When it comes to the cleanliness of the place, it is spotless & it smells extraordinary. I would 1000% recommend this restaurant! Go check them out for yourselves!
I tried almost Thai Express franchise in Montreal but hand downs this is the best one. The taste of Pad Thai & Tom Yum soup are amazing. My wife finished the soup & didn't left over anything.
"I've always had a fantastic experience at Thai Express! The food is consistently fresh, flavorful, & perfectly spiced to suit my preferences. Their pad thai is a personal favorite - cooked to perfection every time. The staff are friendly, efficient, & always happy to customize dishes, which I truly appreciate. Whether dining in or grabbing a quick takeout, the service is always fast without compromising quality. The restaurant is clean & well-maintained, with a welcoming atmosphere that makes you want to return. Thai Express never fails to deliver an authentic & satisfying experience. Highly recommend for anyone craving delicious Thai food!"
I've had the Singapore Shrimp Pad Thai at this location twice now, & it's consistently delicious. The shrimp are large & fresh, & the taste is always on point-nothing like the downtown location, where everything tastes like soy sauce. The atmosphere is clean, & the owner, as well as the staff, provide excellent customer service. They are courteous, always with a positive attitude & a smile. This location is a must-visit!
I ordered General Thai pineapple & mango salad. Tasty food, fresh & hot, big portions. I like their boxes too (No plastic). I would prefer if they added the dressing & the hot sauce right away in the food instead of putting it in small plastic dishes. Still they deserve 5 stars. Thank you guys :)
Ordered 3 pad sews yesterday for take out. I mentioned Very Spicy three times when ordering. Still they decided to not make it not spicy at all & give me side sauce instead!!
