Thai Express draws mixed reviews, with some diners calling tables and walls dirty, a smoke alarm that beeps, and cooks smoking near the front door as lunch arrivals approach, while others praise hot, well prepared meals, friendly staff, and generous portions that feel like good value; the pad Thai is highlighted with humorous praise as a standout, though complaints include rising prices and noodles that are overcooked and broken into pieces; for many, a lunchtime visit helps start the workday, and the overall impression is a mix of flaws and strong positives when the kitchen hits the mark.
We used to order from this Thai Express & it was delicious & freshly made. Now it's the second time we order & the general thai chicken is hard & flavorless. It's like they changed the recipe for the batter or it's old & reheated. The sauce doesn't cover it & it tastes different. We won't be going back after giving them a second chance to see if it was just a one time thing.
staff is nice, food is good, but... I have noticed recently many times a reduced quantity in pad thai & pad sew servings, they also stopped using the usual takeout boxes & now uses those plastic round bowls. I do I know the quantity was reduced? Because when I order theses two on take out orders, I would have enough to eat after half is eaten , then I eat the second half the next day. Please increase your quantity back to before. I will have to skip this store for now & test other stores if the quantity has been reduced accross all stores.
May 22, 2026
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Sauce arachides totalement liquide, rouleaux printemps le film plastique plus epais que la pâte de riz, on dirait un condom par sa texture, donc pas une référence. Désolé.
Dirty tables
Dirty walls
Smoke alarm battery warning beeps every 30 seconds
Cooks smoking outside the fron door as you walk in to get lunch
My bowl the noodles were way overcooked & all broken in to 1 inch or so pieces
Mauvaise expérience, le personnel m'a coupé l'appétit, il n'écoutent pas & ne font pas d'effort pour comprendre, ou plutôt pour écouter ce que tu dit, l'un d'eux m'a ignoré directement, G T face de lui, mon visage en face du siens, je lui parlais, il m'a ignoré s'est tourné & il été parti, l'autre cliente été choquée & moi avec, résultat: C T pas ce que G commandé, ni de la façon d'ont je voulais ( a emporter) G jeter directement la nourriture à la poubelle, un 20$ de perdu & une mauvaise humeur m'a envahi, n'allait pas là-bas.
Feb 19, 2026
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absolutely horrible service. i used to enjoy eating here but after being treated so rudely & poorly by this older women at the front ive stopped going there completely. didnt realize you cant ask any questions about the food without being responded poorly. also because they dont understand always they make the wrong meal & order. no longer go which is a shame honestly. i enjoyed it.
Food is great but awful service. The cashier is so ignorant & does not take orders on time by leaving the customer waiting at the cash register for over 5 minutes even if the restaurant was not busy at all & sufficiently staffed.
Knowing I'm eating lunch here is the only thing that gets me up for work in the morning. If I could give 6 stars I would. Their pad Thai is probably what made Jesus walk on water. Friendly staff & metal cutlery as well as massive bang for your buck portions.
