Reviews describe Sushi Plus as a long standing go to for fresh sushi and an all you can eat option, with generous portions and reasonable prices, supported by friendly staff and a welcoming atmosphere. While many praise the freshness, balance of flavors, and the occasional fun touch of a robot server, others report inconsistent service, slow moments, missing items on orders, and occasional menu or price changes, especially during busy times or when groups are large. Some customers have frequented the place for years and hope for stability after changes, yet they continue to return for their favorite dishes and overall value. Overall Sushi Plus is seen as a beloved Montreal sushi spot with a strong emphasis on freshness and friendliness, tempered by occasional missteps and variability in experience.
The service was disorgonasied we waited over 1h to get what we wanted. The take out we had to pay 1$ for each sushi there is no sense in this. They don't even speak french.
Ordered from them through door dash.
Placed my order hours in advance.
Waited an hour & a half past the point in which it was supposed to be delivered. Canceled my order. Not eating with them again.
Feb 14, 2026
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The place has seriously gone downhill. I don't know what happened - maybe the management changed or something 🤷?♀? First of all, when we came in, no one greeted us. A girl at the end of the hall saw us but didn't even bother to come over (she wasn't busy). She waited until we picked a table, brought the menu, we said hello - she said nothing back.
Second, what happened to the menu? Almost all the decent items are now only on the special menu - price per person $29.99, special menu $31.99 (sure, the difference is small, but still, what is this nonsense), & of course all the good dishes are only at the special price.
Third, the waitress who served us didn't hear anything we were asking for. We said'excuse me,' & she just kept walking past. At one point I even thought maybe she was deaf - then there would be no complaints - but no, she hears & speaks just fine.
Fourth, what's going on with the food - it was terrible. We refused the chicken popcorn - it was awful. Way too salty, half of it was fat instead of meat, impossible to chew, & it was clearly fried in old oil - the chicken wasn't golden, it was dark brown.
Final point: when we were paying the bill, I stood there waiting for at least someone to come to the counter - everyone just kept walking past. I honestly thought maybe they didn't need my money. I didn't leave a tip. They asked why, I started listing the reasons, got through the first point, & they said'okay, thanks,' without even letting me finish.
So yeah, thanks, but I'm never coming back to this place again.
I never write reviews but was duty bound to write this one. The owner forced us to tip, a straight up ambush. Tipping should be optional. You're not fit to be in business if your restaurant can't survive without them.
The worst food & service experience ever! I wont jump into so much details but avoid this place at all costs!!! We were 3 & we all 3 got ill after eating there!! The food quality is very bad!!
Zero customer service. Our open sushi order was missing 20 pieces, when I asked for it, they said they are too busy to make it ( the place was empty). Ridiculous. Not coming back
Dec 25, 2025
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Les garçons ont adoré,& c'était pas trop cher.
C'était pour la fête de mon grand & ca m'a pas coûter un bras😊
Bref a essayé, surtout avec des enfants ou ado,ils vont triper sur le service d'un robot.
The menu has fewer options compared to some other places, but the quality of the food is excellent. Our first order was a bit salty, but we asked for less salt & the next one came out perfect. The service is very fast, & there's even a helpful robot assisting with delivery, which is a fun touch
I've been going to this place for years, back when it was called sushi plus. Now it's sushi bmt, but the food & the service is still good! Gonna keep going with my family.
