Sushi Newman

Tamara

3.0

I've been visiting Montreal from out of town & heard Sushi Newan had amazing sushi. The food itself was great (which is why I've given it a 3 star), but the service & dealing with UEats has made my experience here quite bad. I noticed that it had been over an hour & half with no food or no call from the restaurant so I called. Turns out they had no delivery driver available. They really should have called me to let me know or cancelled my order. I was charged for delivery & tipping the driver but 1) I was never informed by the restaurant that my driver was NOT available for delivery & 2) I was never refunded for the delivery & driver tipping fee (which came to about $10.00). If I didn't call the restaurant & ask where my food was, would they have called me to let me know? I was also told the refund would be processed but it has been almost a week & they haven't even bothered calling me back or refunding me a cent. Super unfortunate considering how great the sushi was.

Jul 4, 2024

on Google

Mickey

5.0

Quality check, great price check, fast delivery check! I love this place, amazing sushi, one of the hidden gems!

Jun 6, 2024

on Google

Candice

2.0

Used to be my go to place, avoiding now. Delivery order said 45 minutes, I get deliveries are late on busy nights but took 3 hours. Ordered tonight for pick up, they lost my order, would be another 45 minutes if I reordered. No apologies just, "we lost your order". give 2 stars for the food/price, ordinary but reasonable for the quality. but not going ba k any time soon

Feb 17, 2024

on Google