Souvlaki Bar

Eric

5.0

We ended up stopping in here twice because we enjoyed it so much. The outdoor café atmosphere mixed perfectly with the great menu options to create a wonderful experience.

Jesus

3.0

The food was good & flavorful.

To me, the customer experience begins the moment you arrive at the door & continues until you leave the restaurant. That overall experience is what makes people want to return or never come back.

Unfortunately, my experience wasn't the most pleasant. The initial greeting was fine. My wife & I were seated, given our menus, & a few minutes later the waitress came to take our order.

Shortly afterward, the table next to us was seated with four guests. The same waitress greeted them, brought them menus, cutlery, & water. Meanwhile, our table still had no water or cutlery. A few moments later, another staff member brought our food, & we still hadn't received either. I had to ask for them myself.

Some people may not mind, but to me, attention to these basic details is part of good customer service. It made me feel overlooked.

When we left, there was no'Thank you,''Have a nice day,' or'We hope to see you again.' It's a small gesture, but it leaves a lasting impression, & its absence reinforced the overall experience.

If you're looking for a restaurant in Old Montreal with good food, this place delivers. However, if attentive & welcoming service is important to you, you may want to consider other options.

Anjana

5.0

Good seating in patio. Greek beers, good veggie options. Food was flavourful & server was amazing. She was so friendly & welcoming.