Serano

Fel

5.0

J'ai récemment commandé l'assiette de souvlaki au poulet chez Serano Restaurant & j'ai eu une excellente expérience. Le poulet était parfaitement cuit - juteux, savoureux & bien assaisonné. L'assiette venait aussi avec une salade fraîche & croquante ainsi que de délicieuses pommes de terre grecques, bien assaisonnées & cuites à la perfection.
Tout était frais & satisfaisant, & la portion était généreuse. Globalement, je suis très satisfait de mon repas & j'y retournerai sans hésiter. Fortement recommandé !

Danielle

1.0

This was my first & last time ordering from this place. The menu is misleading. I ordered the filet of sole with fries, which looked like a fish & chips combo in the picture. However, when I received my order, it came with hard rice (barely two spoonfuls), one small piece of fish, & the rest of the plate was filled with raw purple cabbage & lettuce tomatoes purple onions just a big old salad i basically did not ask for.

When I called to address the issue, the owner said he didn't know who posted the picture of the fish (filet of sole) & fries on the website & that they don't actually serve it that way. That's very disappointing & unprofessional.

Absolutely not. My order was made online & it was my first time ordering. How was I supposed to know that what's shown in the picture is not what I was actually going to receive?

I was only told about the picture being'different' after I called to complain about the order. The fries were the only thing you were willing to do for me, & of course I accepted because I had a child waiting & expecting fries.

That said, this situation still doesn't make sense. If the picture does not represent what customers will receive, then it should be corrected so future clients are not misled.

Patrick

3.0

J'ai commandé une salade césar poulet (1/2 poitrine) à 26.73 pour me rendre compte qu'ils mettent du simili bacon & vinaigrette pas si bonne que ça, très déçu pour le prix. La dernière fois j'ai commandé une pizza pepperoni bacon & là aussi c'est rendu du bacon cheap car si on recul de 5 ans p-e plus ils mettaient du vrai bacon l'augmentation du prix de la vie & celle des restos & ingrédient cheap sa va tuer la restauration rendu trop chere pour du cheap

BrigitteTre-245

1 Commentaire

5.0

meilleure assiette de souvlaki grecque. avec une généreuse portion de salade incluse