Second Cup CAFÉ & Cie est le plus important détaillant de cafés de spécialité au Canada. À ses humbles débuts en 1975, Second Cup consiste en un petit kiosque, établi dans un centre commercial, où l’on ne vend que du café en grains.
Review consensus portrays Second Cup Café as a warm, welcoming and cozy spot with a modern feel, where many are impressed by delicious coffee, tasty pastries, fast friendly service, and a comfortable atmosphere that makes it a good place to work or relax and a frequent return, particularly in the Montreal location; the vibe is enhanced by helpful staff and a lively yet homey setting, and wifi is reliable. On the downside, some issues are noted such as coffee arriving cold if not served in a bag, plastic waste from lids, a surcharge for plant based milk, occasional stale bagels, and a preference for ceramic mugs over disposables; there are also complaints about loud machinery and chairs, busy weekends, parking challenges, and some restrooms needing attention.
Best coffee place in Montreal with an impeccable welcome & service. Pastries are also very tasty. I recommend alot the almond croissant. Keep the good job.
It's a huge place, lot of seats & the food/beverage offer is nice & abundant. However the service is horrible & the guy who served me was not friendly at all: bad customer service with no clue on how to deal with clients - too bad for that kind of place
2/29/24- second visit. Much lesser people at night. Still same comment on our first visit. No other cafe nearby to schwartz or to the sherbrooke station. The food is fair tasting, we were not asked if we want it warm to be served with. We ordered matcha & the blue drink, tastes so-so. The upside here is the place is sophisticated. They have bathrooms which is locked & keys are with the crew. Their bathroom has a baby changing station but they dont have high chairs. Ambiance is chill. Lots of students spending their time.
Nice enough place, coffee & dessert were fine. Service was lacking, cold, & disconected. & the washroom was atrocious. Unacceptable conditions in there.
Les employés sont vraiment très sympa!
L'ambiance est cool & relax : ) : )
L'endroit est super bien situé avec boulangeries, pâtisseries, supermarchés, pharmacies & Dollarama à seulement quelques mètres, donc idéal pour faire les emplettes en rentrant à la maison : )
Ce lieu est juste parfait! La décoration, l'atmosphère, la gentillesse, le sourire du personnel, tout est réuni pour passer un superbe moment. Le café a également une saveur exquise. Incontournable!! Passage obligatoire !!
