Second Cup CAFÉ & Cie est le plus important détaillant de cafés de spécialité au Canada. À ses humbles débuts en 1975, Second Cup consiste en un petit kiosque, établi dans un centre commercial, où l’on ne vend que du café en grains.
Second Cup Café is widely described as a cozy, warm, and modern spot with very good coffee and a generally fast, friendly service that makes customers feel at home and encourages lingering or getting work done, while the atmosphere and staff are consistently praised; reviewers note pastries are decent and the location is convenient, with easy bus access and a welcoming vibe, though experiences vary with occasional slow service on a busy or off night and some logistical annoyances such as restrooms needing attention, loud coffee grinders and chairs, and packaging that can leave coffee cold or result in extra plastic waste; several guests question the value of plant-based milk surcharges, and a small number mention recommendations like ceramic mugs over plastic; overall, it is seen as a dependable favorite that many would return to for reliably good coffee and friendly service.
I love this coffee place. Always a good service & warm welcoming. Their flat white is great as well as their pastries. Internet speed is amazing.
Keep doing a good job. Your team is great.
I normally love coming to my nearest second cup. I often order via the app for personal reasons, & it's never been an issue until this location. It's normally the same one guy at the front here. After waiting in the store for ~15 mins, I went up & asked if my order had went through, & the man was very rude & insistent that I hadn't ordered, despite it being right there on my phone. It wasn't very busy, either. Eventually, he rolled his eyes & very obviously annoyed made my two drinks by looking at my phone, but one of them wasn't even correct. Nor did it taste good, it was like water instead of hot chocolate.
