Roasters

Denis

5.0

Held my birthday party there in December. Service & food were great all while the restaurant was packed. Our waitstaff plus bar service of Alex & Vicky were awesome. I'd definitely go back

7 janv. 2025
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BelindaBla-320

1 Commentaire

3.0

We went here for my mother's 70th birthday, & it was absolutely a joke.
The "waitress" was dressed like she was going out to the club with some tight, revealing pants, & couldn't even be bothered to smile. She literally had like zero personality & didn't even acknowledge us or say hello.

Then we get our food & she never even came back to see if anything was okay. My father had to get up & grav some water off a nearby table & refill our glasses, because she obviously didn't care to. Then we were left sitting with our dirty plates for 10+ minutes before the "manager" came to "take over our service", since we were extremely disappointed.

That's where things took a turn for the worse, since he spilled water all over my step mother's phone, & then again all over her when he knocked her glass over. He was a nervous wreck & dropping everything & I'm surprised he didn't drop the cake we bought from them for her birthday, because we were pretty sure he would.

Then he just keeps saying he "understands" that we're disappointed in the service, & he agrees that the service sucks, but doesn't bother to offer any solution, & happily charges me full price for the meal after ruining a major birthday for my elderly mother.

This was extremely disappointing, & I definitely shouldn't have been charged full price for that kind of service.

We'll definitely know where not to go for upcoming events. I do not recommend this place at all.