Restaurant Papa is described in reviews as delivering authentic, homestyle Filipino cuisine with generous portions and affordable prices, a cozy atmosphere, friendly staff, and dishes that feel like a home cooked meal, with standouts like crispy pata and jackfruit and even a flavorful, colorful dessert drink. At the same time, some orders raise concerns about allergy safety and food quality, including pre ordered meals that contained eggs despite requests, leftovers in adobo and pancit, and a fatty adobo with too many noodles relative to vegetables; a few comments also mention service lapses and a suggestion to limit orders to better respect allergy needs. Overall, the place remains a welcoming go to for comfort food, open on Tuesday mornings and praised for authenticity, generous portions, and value, though guests advise improving allergy awareness and consistency to maintain the home style experience.
I am writing to express my disappointment regarding my recent order.
I pre-ordered several dishes two weeks in advance by phone & clearly specified that no eggs & no nuts should be included due to serious allergy restrictions within my family. Unfortunately, one of the five dishes contained a significant amount of eggs, which was very concerning.
In addition, when I picked up the order, I noticed that the adobo & pancit appeared to be leftovers that had been sitting in the warmer all day. The adobo was excessively fatty, & the pancit contained far more noodles than vegetables & chicken. I was quite shocked, as I did not expect to be given food that had been sitting for such a long time-especially for a pre-ordered meal.
I have been a loyal customer for many years & have always chosen your business for special occasions. Sadly, this experience did not reflect the level of service I have come to expect. This year's service was very disappointing.
I kindly suggest that in the future, you limit the number of orders taken so that quality & customer needs especially allergy-related requests-can be properly respected.
I truly wish you the best with your business & hope this feedback helps improve your service moving forward.
Loved the jackfruit. Next time I had the taro leaves with rice. It was $10 for a big plate of seriously flavourful food & a free sample of the wholesome chicken soup. All the staff are really nice :) they're possibly the only resto open on a Tuesday morning
Stopped by Restaurant Papa after a long bike ride because I was starving-& wow, what a great decision. The food was delicious, fresh, & tasted just like a comforting home-cooked meal. I loved the laid-back vibe: if you're dining in, you eat first, then pay; if it's takeout, you pay upfront-simple & friendly.
The portions are super generous, especially the meat-definitely enough for two people's or perfect to save half for a cozy movie night later. Everything tasted clean & homemade.
& just when I thought lunch couldn't get any better-I ended it with their Etat dessert drink. Light, colorful, & full of surprises, it was the perfect sweet finish after a hearty, home-style meal. Highly recommend saving room for this one!
My meal was phenomenal The service was friendly & quick. I had the 2 dish meal adobo & collard greens & sweet sticky rice in banana leaf for dessert. I will definitly come eat here again
