| Monday | 11:30 am - 10 pm |
| Tuesday | 11:30 am - 10 pm |
| Wednesday | 11:30 am - 10 pm |
| Thursday | 11:30 am - 10 pm |
| Friday | 11:30 am - Midnight |
| Saturday | 11:30 am - Midnight |
| Sunday | 11:30 am - 10 pm |
Restaurant Balam - recent news.
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taco(21) beautiful(13) drink(11) mexican(10) birthday(10) price(9) decor(8) vibe(8) mexicaine(8)
Dinner out with girlfriends.
Restaurant atmosphere nice vibe. Very loud music.
Food was beautifully presented & tasty.
Drinks equally delicious.
Guacamole & chips good, tacos ordered by friends looked great, Halloumi cauliflower dish good as well.
We did not have reservations so we were told from the outset that we would have to vacate our table after 1.5h. Fair.
At the point where we were to vacate our table, we had just finished eating, & were still enjoying each others company, so we moved to the outdoor terrace which was completely vacant ( as it had rained 1 hour earlier). We sat there for 2 hours. NOT ONCE, did a server come to offer the dessert menu, ask if we wanted more drinks from the bar, or at the very least fill our water glasses.
When it was time to collect for the bills, the restaurant (? Host) came to apologize that we had been neglected as they had other issues to solve…… at which point he offered us some water……. So very disappointing. They had a large party that evening & we felt neglected. Unfortunately a turn off & unlikely to return.View more
J'ai vraiment adoré mon passage dans ce restaurant mexicain ! Dès l'entrée, l'ambiance chaleureuse, la musique & la déco nous transportent directement au Mexique. Le service était impeccable : souriant, rapide & attentionné. Côté cuisine, un vrai régal ! Les tacos étaient bien garnis, les saveurs parfaitement équilibrées, & les ingrédients frais. Mention spéciale pour les guacamoles maisonView more
Disappointed Despite the Beautiful Setting - A Birthday Letdown at Balam Restaurant
I visited Balam Restaurant on June 5th to celebrate my birthday, & while the setting & food showed great promise, the overall experience was deeply disappointing due to the poor service.
We had a 7:30 PM reservation & were seated inside the restaurant, which was notably empty - we were the only guests indoors, while the terrace had a few occupied tables. Despite this, the service was shockingly slow. We waited an average of 20 minutes per drink, which made the evening drag far longer than we intended. In total, we ended up staying until 10:30 PM, not because we were enjoying ourselves, but because we were constantly waiting on basic service.
We asked for coffee four separate times, & although the waiter assured us he would make it himself, it never arrived. Instead, we received the bill - & even worse, the'complimentary' birthday dessert they offered was charged to us without explanation.
While the food was very good & the ambience is undeniably beautiful, these positives were completely overshadowed by the unprofessional & inattentive service. To top it off, we noticed food flies buzzing around the corner near the DJ booth, which raises questions about hygiene.
Unfortunately, this experience has made it clear that I will not be returning to Balam. If the restaurant wants to live up to its potential, serious improvements in service & attention to detail are urgently needed.
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Delicious food in a beautiful environment with great service!View more
Cheese fondu & beef brisket tacos are awesomeView more
Great restaurant very accommodating good service & the seafood was excellent for half of what you would pay in the old port/dtown minus the traffic & crowd.View more
Cuisine mexicaine, pas vraiment mexicaine. On vous vend une assiette de mini-salsas avec des tlayudas, mais au final, on ne vous donne que des chips tortillas, car il s'agissait d'une erreur d'impression, selon la serveuse. Le canard n'a ni saveur ni texture.
Les meilleurs de la soirée était les tacos de faux-filet.
Mexican food, not so Mexican. They sell you a plate of mini salsas with tlayudas, but in the end they only give you tortilla chips because it was a printing error, according to the waitress. The duck has neither flavor nor texture.
The best of the night was the rib eye tacosView more
MAGNIFIQUE, DÉLICIEUX, IMPECCABLE! Je recommande si tu aimes le style tulum, embiance, décoration, nourriture! C'est wowView more
Very nice restaurant, the food was amazing & the Walter was very attentive to our needs - we were a group of 12 peopleView more
Nous avons réservé une table pour 10 personnes. Tout était propre, la nourriture délicieuse, le service impeccable & le personnel bien attentionné, spécialement Myriam. Je recommande fortement. Bravo, bon travail tout le monde ! 👏View more
We went here today for lunch & it's honestly so worth the price! The waiters were super nice & on going, service 10/10. Food was savoury & delicious 9/10. Is on the pricier side, but still enjoyed it :)View more
Wow!! Quelle expérience incroyable. La nourriture était excellente, l'ambiance très agréable, le restaurant est vraiment magnifique, & que dire du service! Un gérant hors pair & une équipe de serveurs attentionnés prendront soin de vous. Merci! :)View more
Really cool place, very good hi-end Mexican food, elevated & very tasty! Beautiful restaurant decor & very friendly staff! Fast service even when busy.
Ceviche dishes were incredible.View more
Food was incredible! I highly recommend the Rib eye tacos & the Pato ( 12 hour braised duck… delicious) The Decor is a beautiful vibe, & the drinks were very tasty.
Nadir is exceptional & Maddie is very talented. Thank you for a wonderful nightView more
The food was mind blowing. You can't describe how amazing the food is at this place. The lamb was so tender it fell of the boneView more
I've been to this restaurant with my husband & with my girlfriends. The restaurant is totally fit for both. The highlight is the food combinations. Really good. Anything on the menu! Most menu are gluten free, unlike literally all of the other restaurants at royalmount...!View more
I love this place… The flavor of Mexican cuisine is unparalleled.!View more
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