Pizzeria Moretti

Vanessa

3.0

My friend came to town to visit last night (July 22), so we came into Moretti William for dinner & drinks. I had been to this location once before, & had a good experience. But last night? The restaurant was probably half full, but there were about 10-12 young men standing around the bar who had somehow got a hold of the music/entertainment system & they were BLASTING the music, so loud I had to move to the same side of the table as my friend just to hear her talk. I could see the other tables looking around, too, but no staff seemed to want to acknowledge it. The young men were loud, yelling, & switching songs spontaneously/before they were done, which was very distracting. Our server was a young blonde woman who was pleasant, but clearly not interested in personalizing our experience at all. Then, at one point, we looked around for her to ask for our bill, & saw she was taking shots at the bar with the young men. I have been in hospitality myself, working in restaurants for many years, so I know of course you become friends with regulars, but there is still a level of professionalism to uphold, & that was not done with the staff last night. If there was a manager on site, he/she wasn't doing their job - if there wasn't, this service staff took advantage of being left unsupervised. I really don't mind good music or fun servers with a little buzz, but it should NEVER be at the expense of the experience of your other guests. I won't be returning to this Moretti again, especially for any sort of special occassion. That being said, food was great, so kudos to the kitchen.

Sabrina

4.0

Great restaurant in the old port. Good food, not the best Italian place but still solid. Their sandwich was surprisingly the best part of the meal, pizza was also good. Only thing I found a bit annoying was the presence of a DJ with very loud music. Most people were there for a calm evening of professional dinner but the music was very loud, on the verge of club music.

James

2.0

I came in & stood at the entrance for about 30 seconds before a random person had to tell the staff to seat me. I chose to sit at the bar, where the bartender took my order but didn't greet me, offer water, or provide silverware, even after I asked multiple times. Despite the overall poor service, Elizabeth was the ONLY STANDOUT. She was the only one who paid attention & genuinely seemed to care. Her professionalism & kindness made all the difference in an otherwise disappointing experience. If it weren't for her, I wouldn't even consider coming back to Moretti. Surprised she isn't working as a server since she went above & beyond.

Julia

5.0

I only had a baby cappuccino, but I can already tell I'll be coming back. The service was absolutely amazing! Warm, welcoming, & genuinely helpful. True professionals!

Ken

5.0

The vibe was excellent with great lighting & decor. The glassed in kitchen was a lot of fun to see the pizza being made. We had pizza & it was excellent. The service was attentive & professional.

Teresa

5.0

Great, professional & friendly staff who made us feel at home. Food delicious & fresh - you can tell it was made with passion! The vibe in the restaurant was amazing too! It was a wonderful experience! Highly recommend this restaurant!

Ray

5.0

Chic décor in a very nice lounge ambiance. Authentic flavors & well executed food. Pizzas & pastas, entrées, cocktails & antipasti are all amazing! Service is very professional👌