Pizza Hut

Antonio

1.0

Livraison incomplète & froide j'avise le livreur avant qu'il parte pour vérifier la commande me dit non tout est beau & il part sans venir vérifier en plus manque les sauces & tout est froid. Je rappelle j'explique la situation me dit la pizza sans vient. L'autre pizza arrive froide aussi. Aucune excuse . Très mauvais service.

Teem

1.0

i ordered the deal for 2 pizza & choose 1 which would be free with my points. at check out i paid the deal for 3 & still my points were cut. i called the restaurant & enquire & also to find a solution. the person who answered the ph kept repeating that he cannot help me i need to sort out myself. i politely asked whom should i contact he started yelling at me in an angry tone & kept me on hold without even telling me he would put me on hold for 12 minutes. then another co worker answered the ph to tell me i need to contact head office. when i went to pick up my order the pizza was burnt & cold

Jean-Zierredons

1.0

During a period of high volume & visible customer frustration, the management team was completely absent from the floor. Leadership needs to be visible & actively unblocking bottlenecks during a rush. Leaving entry level workers to absorb the brunt of public annoyance is a failure of operational leadership.

Angelique

1.0

HORRIBLE. Pizza Hut has drastically changed for the worse. I'll never buy from them again. Since the pandemic & recession, they now charge double the price but give terrible thin like a paper pizza. I think they're competing with dominos pizza but at least dominos is affordable. I paid 95$ for 2 large pizzas & a family fry. The pizza boxes looked medium & the fries were hard as a rock. They put you on hold, then hang up on you. They're rude. Their manager Sharifa never called me back. They insisted I speak French so I said,'English people eat pizza & pay you also so don't tell me what language to speak. Pizza Hut use to be the best, even though expensive. Now they're much more expensive & the worst. DO NOT BUY FROM THEM. Boycut or they'll keep scamming & stealing from us. Their pizza is garbage. It was like eating slices of paper.

Vince

4.0

Ordered a stuffed crust pepperoni & cheese , cheesy bread sticks & waffle fries & honestly it was hot & ready for me when I picked it up & the food was tasty & good quality my only problem was I couldent stop eating the breadsticks.

Vanessa

1.0

J'ai entendue 2h pour une livraison j'appel pour leur faire part on me raccroche la ligne au nez je rappel il me raccroche encore la ligne au nez je rappel une troisième fois il ne m'ont jamais répondue j'ai entendue 15 minutes sur la ligne la pizza arrive ici brûlée

Roxnery

3.0

Las piza estan bien orneadas y muy ricas la mejor pisa de chatuguey

Etienne

3.0

Bonne pizza, bonne croûte, sauce pas trop épicée. Bien aimé, pourrais avoir un peu plus de garniture sur la pizza. Resto propre.

Nabil

5.0

Samir nous a fait un très bon service rapide & accueillant

Jass

1.0

We placed an order with Pizza Hut in Châteauguay, & the delivery took 1.5 hours. When we called to inquire about the delay, the staff was noticeably rude. The driver eventually arrived & explained that he was the only person delivering, but this should not become the customer's problem. If there is a staffing shortage, the store should clearly communicate that or decline delivery orders rather than leave customers waiting for hours.

Unfortunately, this is not an isolated incident. Similar issues-late deliveries, incorrect orders, & a lack of apologies-have occurred two or three times before.

Because of the excessive delay, my children had already eaten something else for dinner & gone to sleep, so we returned the pizza upon arrival. Overall, the service was extremely disappointing.