Piazza Romana

PatGL-858

1 Review

4.5

I am shocked to see the rate for this restaurant as it doesn't justify the reality. Unfortunately people who like this restaurant didnt come to review it.

I am taking the time to do so. I used to go to this restaurant about 20 years ago when I was more frequently in the west island. Now that I am back in the west, I plan to go often.

We came to celebrate my husband & my birthday as well as mother's day as we were away for vacation. It was our first time at the restaurant with our 7 month old baby & the staff was great, we got a high chair right away. When I needed to heat up the milk bottle i asked for hot water & without hesitation i got it with a big metal glass which help heat it quicker. When we left the restaurant, the waiter opened door for my husband as we had gifts in his hands soon after that i walked toward the exit door carrying my child & right away opened the door for me. These a little things that makes SUCH A HUGE DIFFERENCE!!!

As for the FOOD!!! WOW I had forgotten how good it was, each family member took a different plate & EVERYONE loved their dish!! That's rare, there's always someone not satisfied.

Give it a try & you'll be satisfied!

Bonus point for having a parking!

ClaireCa-807

1 Review

1.5

So very disappointed. We have all been coming here for many years & have noticed the significant decline in service & food for quite some time. Last visit was absolutely the worst. Our drink orders & meal orders were all mixed up, they ran out of bread, we waited just under three hours to get our meals, & once they arrived, they were either cold or wrong. To add to the negative experience, when we voiced our disappointment to the owner, she very rudely advised us that the restaurant would be fine without our business. She said this several times. No effort was made to improve the situation & we were never even offered coffee at the end of our meal. We were however offered our bills, again, some issued incorrectly. This was a negative experience from start to finish. When I spoke about this experience afterwards, several people agreed that this restUrant has really gone downhill, & most people agreed that they would rather not return. Very sad.

Quesito&Vinito

4 Reviews

4.5

I've been going to this resto for about three years now. Me & my gf absolutely love it there. Nice ambiance & EXCELLENT food! Our favorite dishes are the penne carbonnara & their pizza romana. Delicious!

Foodie

1 Review

1.5

Disasterous! Very slow service. The wine list did not have vintatges listed & we finally got the fourth wine we chose. The Vongole had some kind of minced/frozen clams instead of whole, fresh ones. The rissoto was tasteless. When we complained to the "manafer" he said that the customer was too "difficult to please". When we stated that we would not leave a tip, he gave us a long sob story about he had to pay his staff.

This restaurant is Pretentious , overpriced & not a good visit

Foodie

1 Review

2.5

We were a party of ten, having travelled into town from Ottawa, Toronto, Kingston & Hudson. We had previously made a prior reservation for 12.30 pm We arrived at Piazza Romana on time to find that our table had not even been set up. Moreover, there was only one waiter on duty &, apparently one chef in the kitchen. No sign of a manager, who was only due to show up at 4 pm. Our order was eventually taken at 1.45 pm. a full hour & fifteen minutes after our arrival. We had repeatedly tried to get the attention of the sole waiter since one of our party had to leave to attend a funeral at 2.15. Eventually meals began to arrive at 2 pm.

We were unable to fault the quality of the food when it finally did arrive, but to have just two staff in attendance at lunchtime on a Friday speaks of sheer incompetence &, as far as we were concerned, was totally unacceptable.

Although we have dined at Piazza Romano in the past & been happy with the experience, you can be sure that we shall be reluctant to recommend your establishment in the future.

Foodie

1 Review

1.0

My daughter went to celebrate her 18th birthday at Piazza Romano in Pointe-Claire Village. The restaurant was 1/2 full but staff took 1 hour to serve them with sub-standard food. Not to mention the waiter abused the fact that these are young kids (18 years & younger)& they ordered a 21$ 1/2 bottle of wine (for legal drinkers) & he brought a $40 bottle of wine without consent because he thought that wasn't enough for 6 people & started arguing with them when the bill came. The manager was rude & obnoxious. I wouldn't go there again if you paid me. No wonder your restaurant is 1/2 full. I never would treat my clients like that. Shame on you for ruining someone's birthday!

Foodie

1 Review

2.0

Ate there this evening with my family. The food was good however the staff are by far the rudest I have ever encountered. The manager took our tables order & instead of punching in a my fathers salmon, he punched in veal. When the meals came & the mistake was realized it took 15 minutes for them to make the salmon. By the time his food came out everyone had finished eating & we still had received no apology. At the end we asked to speak to the manager however he was too busy to speak with us, which is strange when there are only 5 tables in the restaurant. We saw the manager smoking outside afterwards while he was supposed to be so busy. On top of it the waiter was extremely rude. We definitely won't be going back there.

Foodie

4 Reviews

5.0

Me & my boyfriend were very hungry & he has eaten here before & raves about the food. So almost at closing time on a Thursday we were greeted by the hostess & the waiters were very friendly & helpful. The food was extremely fresh & tasty. I highly recommend the Fried Calamari with their house dipping sauce. The romantic atmosphere was great for us,like you are in a hot spot down in old port. Great Italian restaurant in the west island :) GRAZIE!!!