Pâtisserie Alex Platel

Ethan

1.0

Bakery tasted like leftover, dry & stale.

Lu

1.0

Commis qui renifle, morve, se touche le nez puis les croissants, & en plus n'est pas sympathique. Ne recommande pas

Ali

5.0

Really fantastic & fresh pastries. Highly recommend for takeout.

Seppou

1.0

I went tot his location once prior to the day & really wanted to test different things from this location. I was in disbelief that this young lady was working all alone around lunchtime, & the line was so long that after a good amount of weight, I just had to leave. The young lady was working really hard to cater to everybody in that line, but Alone around lunchtime it's just poor management planning.

Alex

5.0

Very kind worker, Raha, serves the best lattes & made me really happy.

Saeed

5.0

I don't know why I feel it's not as good as the Outremont Branch. But I love Alex Platel. Specially the pastries. The kouign amann is my favorite, plus gianduja croissants. But other are so good too. I have tried almost every pastry here. The are all lovely. Soft, fresh, tasty, buttery, just perfect.
The cakes are also very good. I love passion-pistach combination. What I don't like (& it's not their fault) is butter cream. Regular cream is softer & lighter. But many cakes here are made with butter cream.
Thank you Alex for baking A+ pastry for us!

JL

5.0

above the majority
Westmount has been blessed & proportionately far more spoiled by the high end of artistic sweets commonly known under the name & form of pastries than gastronomic fares.
We can speak of Gascogne now in mourning of its refined delicacies. The gossip has'Rhubarbe' on Laurier
deserving praise. But the gods who adorn our city must be celebrated, because their passage which brings us honor is only ephemeral. Christian Faure, this venerable magician of dough & chocolate, takes flight to Laval. Not a total loss but a local loss! Pastry chefs exit the alcoves to fill this void & this challenge. Westmount had this opportunity to see them set up their base at the corner of Sherbrooke & Claremont. Now we see Alex Platel in a new dimension flattering the multiple classics deployed in sparkling shades.
It may be the religieux, the rum baba or the éclair that sparks the interest indulging your choice. It's the texture & the quality ingredients melting gently that will intoxicate you, begging you to savor this sweetness. Don't be enticed by my comments, but rather allow your taste buds the privilege of perception of this smooth delectable charm. On a pragmatic note, their price being lower & the quality exceeding their competitors add justification for your detour. So, take a break, & allow Alex Platel's exquisite creations to render sweet pleasure.

JL Bourque, passionate gastronome

Mark

1.0

I went in December to ask him to make a chocolate train decoration for my son's wedding. He asked me to wait until after Christmas. I went to the store in January to speak to him in person, & followed up with an email. No reply, but an apology when I went to the store in early February. He said it would be difficult, but he would enjoy the challenge. With 3 weeks until the wedding, I followed up again & was told they would contact me soon with the details. Another week went by, so with 2 weeks left I go an email saying it was too difficult & they wouldn't be able to make my train. Now it's too late to go anywhere else or even buy a mold myself.
Poor follow up with customers, & over promising & underdelivering mean that I will never shop there again. So sorry I trusted him with this job.

Miguel

5.0

Lovely place & The viennoiserie it's excellent.

Karen

2.0

The shop is lovely esthetically with various seating arrangements. Chai Latte was acceptable made with a tea bag. The most disturbing aspect was finding the cup with a significant chip on the rim after consuming half of the tea. I immediately inquired with concerns regarding possible glass chip on the bottom.
The server claimed the chip was evident when preparing the beverage Did not offer to make a replacement latte. Major infection control issue as well as possible trauma to an innocent customer. I suggested the cup be recycled. The server seemed reluctant!!!!!