We are committed to providing you with an exceptional dining experience every time you walk through our doors. Our restaurants feature a blend of high-quality, Chinese-inspired cuisine and exceptional hospitality in a contemporary bistro setting. Each dish on our menu is prepared to order using the freshest and highest quality ingredients with attentive counter service and take-out flexibility. At P.F. Chang's you are surrounded by a unique environment combining influences of Chinese and American cultures. A panoramic, hand-painted mural depicting 12th century China, is visible from the main dining room and commands attention as the restaurant's centerpiece, while several terra-cotta warriors stand guard. Our majestic 11 ft. tall horses grace the entrance to many of our restaurants. The horse symbolizes the original Forbidden City in China, which was built for China's first emperor Qin Shi Huangdi. These elements showcase the cuisine and create a stylish, comfortable, upbeat dining experience for our guests.
Reviews show PF Chang's in Laval and Montreal are appreciated for flavorful, generously portioned dishes, a stylish and comfortable atmosphere, and friendly, attentive service, with many celebrations and repeat visits noted. The food is described as fresh and delicious overall, with crowdpleasers like dumplings, lettuce wraps, beef dishes, and shared plates, and while portions are large the prices are sometimes seen as high. Some experiences are mixed, with occasional slow service, long waits for mains, or dishes not arriving hot or as described. A number of guests value gluten free options and allergy awareness, and several staff members receive praise for their helpfulness and consistency, though a few visits were hindered by rushed or inattentive service. Noise levels can be high and reservations occasionally cause scheduling issues, but overall PF Chang's is viewed as a reliable spot for casual dinners and special occasions, with many promising to return.
Very nice experience going out with my 10 year old boy for a Saturday night diner. We were greeted with a very friendly & thoughtful hostess. All though there was a problem on my end with my reservation, we were kindly given a table by the hostess in a very timely manner. Our waiter, George, was kind & professional with my son, this was truly appreciated. The food arrived about 15 minutes after we ordered & was hot & delicious. It was cooked perfectly & the flavours were spot on. As a dad, going to diner with my kids is always a very joyful moment for me & having great service with amazing food makes it that more special. Many thanks for this delightful dinning experience.
Vibe is great but the food is just okay. There tends to be an issue with salt levels of their food. The beef broccoli was the best dish we had (slightly over salted), the wonton soup was too salty & the noodle dish didn't taste like much. The crispy honey chicken wasn't very crispy.
I highly recommend the peanut butter panfried dumplings??
Very disappointed with my experience at P.F. Chang's today.
I'm a regular customer & placed a pickup order earlier, but when I got home the Mongolian beef was extremely salty as if the salt shaker had fallen into the dish. It honestly made me wonder if the food is tasted before being served. The hot & sour soup was also very watery & nothing like the usual consistency I'm used to.
I called to share my feedback & asked that my complaint be passed on to a manager. The only response I received was'I'm sorry to hear that,' with no offer to replace the meal, exchange it, or make things right.
Very disappointing customer service, especially from a place I normally enjoy & support.
Un de mes resto préférés depuis quelques temps mais malheureusement mes deux dernières visites m'ont rendu très froide. Arrivé à 18h un dimanche reparti à 20h15 alors que nous voulions un souper rapide. Les entrées sont arrivées dans un délais résonable, nous avions commandés 2 rouleaux, nous en avons reçu 4 & la bierre est arrivée lorsque nous avions terminé l'entrée... ensuite, 1h & plus s'est écroulée avant de recevoir nos assiettes principales, une autre personne vraiment plus dévoué que le serveur est venu nous reservire de l'eau entre l'entrée & le souper. Personne est venu nous voir pour savoir si tout était à notre gout ou si on voulait autre chose à boire ou peut importe. Nos assiettes étaient terminées & debarassées, nous avions nos manteaux depuis 10 minutes mais nous avons du accoster quelqu'un pour avoir notre facture parce que le serveur n'est jamais revenu nous voir depuis qu'il avait passer la commande. Très deçu, mes deux mauvaises expériences étaient servis par Spiro & les deux fois ma soirée a été gâchée. Si & bien si, je décide d'y retourner, je demanderai un autre serveur.
Feb 22, 2026
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P.F. Chang's exceeded all of our expectations! ⭐?⭐?⭐?⭐?⭐?
Their Valentine's Day special was absolutely phenomenal!! Beautifully presented, flavourful, & incredibly satisfying. Every dish tasted fresh, perfectly seasoned, & thoughtfully prepared. The portions were generous & truly worth every dollar spent.
It was such a lovely way to connect with my hubby, enjoying an amazing meal, watching some sports, & just soaking in the moment together.
The atmosphere is stunning, elegant yet comfortable, with such a warm & inviting aesthetic. It feels upscale without being pretentious.
What truly made the experience exceptional was the team. The staff was incredibly attentive, friendly, & professional. They checked in at just the right moments & made us feel genuinely welcomed & valued. ☺?
Everything from start to finish was seamless. We left happy, full, & already talking about our next visit. We will absolutely be returning! Book your reservation soon! You won't regret it!! 🌟
Délicieux repas, service excellent & cordial, personnel poli. Les portions sont généreuses & le drink que j'ai commandé était excellent. Je recommande aux gens qui visitent Laval d'aller vous régaler au PF Chang! Quand je retourne à Laval, c'est sûr que je leur rends visite encore.
Excellent service! Réponds aux attentes à chaque visite. Propreté remarquable comparativement à la majorité des restaurants de nos jours qui n'y accordent pas d'importance. Les plats sont toujours aussi bons avec des portions généreuses. Bravo aux gestionnaires & à toute l'équipe! Mention spéciale pour Spiro qui était un excellent serveur, amical & facile d'approche.
It was the worst service ever! Forgot my soup had to ask for it, forgot my dumplings had to ask again…. Meal was long to receive & was told that they did not expect so many people on a Sunday for lunch, the restaurant wasn't even 1/2 full. Very disappointing will not go back.
The waitress Annie-pier was rude & the it took asking 2 times for the busboys to bring us water. She didn't wish the birthday person happy birthday they just dropped the cake & left. Overall service terrible not at all like our last experiences here.
L'ambiance de la salle à manger m'a laissé plutôt mitigé. L'éclairage est beaucoup trop intense, autant dans la salle à manger que du côté du bar. Pour un restaurant de ce calibre, je m'attendais sincèrement à mieux, surtout considérant une facture de 185,00 $ pour deux, un samedi soir le 7 février 2026. J'avais d'ailleurs mentionné au serveur la possibilité de diminuer la luminosité; il m'a assuré qu'il s'en occuperait, mais aucun ajustement n'a été fait. L'atmosphère générale donne malheureusement l'impression d'un restaurant de type cafétéria.☹? Facture # 472945-1 table # 41
