Olivia's Authentic Chicken gets mixed reviews, with some diners praising the flavor and noting the wings as among the best, while others describe inconsistent quality and service. Common criticisms include undercooked or not crispy chicken, overly salty pieces, and requests not being honored, such as missing lettuce in a sandwich. Takeout heavy operation, long waits and occasional counter miscommunication frustrate customers, and Uber Eats orders can arrive late with cheaper packaging or lower quality fries. The place is described as small and cold, with no customer washrooms and indoor climate affected by open doors in winter. Despite these concerns, several reviews acknowledge good taste and a friendly vibe, leaving Olivia's Authentic Chicken as a venue that can shine on some visits but feels variable and dependent on day and staff.
Ne perdez surtout pas le temps pour vous rendre là-bas. Ils ne répondent pas au téléphone & après 30 minutes de route, nous sommes arrivés & ils nous ont dit que le poulet frit n'était plus dans leur menu pourtant il est toujours sur le menu internet. Comment nous sommes sensés savoir qu'il n'y a plus de poulet frit si vous l'avez toujours sur votre menu internet ? En plus de ça c'est difficile de retrouver le coin car le restaurant est situé dans un autre restaurant mais l'enseigne est tellement petite qu'il est difficile de l'apercevoir. Nous avons donc deux restaurants en un seul mais avec des attentes pas satisfaisantes. N'y allez surtout pas.
Should have gone to kfc or A&w :( chicken was not crispy at all, the piece was like almost pink …
They didn't ask me what. I wanted in the sandwich, I would have requested some lettuce
Makes me sad when I spend money on takeout & it's not good
Mar 3, 2026
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
It's a two in one, the Olivia chicken & a poke monster. I've order from Olivia chicken & the chicken had a weird chewy texture & an an after taste of chemical smell. They also don't have bathrooms. Staff were good but the restaurant itself & the food was really really bad. Unfortunately I would not come back there.
Food & service was good, it took about 15-20 mins for our burger & 2 piece chicken with fries combo to arrive. the restaurant was freezing cold, specially because they don't have double doors in winter. Evey time someone opened the door, a -13 degree wind blow in side the restaurant. Also, No washrooms for customers.
I bought the Jumbo Wrap Combo. It was generally really good. Personally, the chicken was just too salty & the fries were mid. The waiting time was ridiculously long. I was told my food is ready then got it 10 minutes after even though I waited 10-15 minutes before because no one was coming to the counter. I had really high expectations for this restaurant. I'm not sure I'll go again.
On average can take 20-45 minutes for just a trio. I'm pretty patient, & I can guess when it's busy. But even when not busy, more often than not I'm waiting forever more than before the restaurant was shared with the new Pokebowl. Some of the newer workers just ignore you for a while, but allow the 3 UberEat guys to get infront of you still waiting to order, & they leave & you're still waiting. Used to love this place. Good food but...
This restaurant is amazing & their wings are really good honestly, some of the best I've had. But every time we eat here, we end up with diarrhea. I still recommend it though… especially if you're constipated. It works every time
Just ordered via uber & i was really disappointed in how the overall quality went down since I last ordered maybe 8-12 months ago.. Cheaper unbranded packaging, what seemed like less breading on the chicken, what seemed like lesser quality chicken, less seasoned sides - & honestly i'm the most disappointed that the once delicious oily vinegary based coleslaw changed to a generic creamy one :( plus they forgot my drink. Olivia's has always been a favourite of mine but I honestly don't think i'd order again after this.
Olivia's not only lives up to the hype, but surpasses it. Super tasty chicken & wonderful service. The owner really cares about the food & customer service. Chicken strips were crispy, flavorful, & juicy. The sauces are amazing, & the fries are that battered kind which are delicious. Didn't have to wait long for our order, either. Now our go-to fried chicken place, so lucky to have this in our neighbourhood!
Great place & the owner mister Sammy was nice enough to give our kids each a bubble tea ! Super spot & super friendly & great quality food ! Strongly recommend
