Mona Loa

Jordan

2.0

I made a reservation at Mon? Loa months in advance to celebrate my girlfriend's birthday, & unfortunately the experience did not live up to expectations.

When we arrived, things felt disorganized right away. We were asked to follow another group downstairs, then brought back upstairs & seated there instead of the lower-level area we were hoping for. We were also left standing at the entrance while the other group was seated first.

Our initial table wasn't great, & after politely asking to move-especially since I had been notified our table was ready an hour before-we were relocated to a table right next to the bathroom & kitchen. Not ideal for a special occasion.

Service was inconsistent throughout the night. A nearby table remained dirty for about 30 minutes, & we were missing basic items like silverware. Small details like this made a big difference in the overall experience.

The Mai Tai was excellent, & the bartender clearly knows what they're doing. However, after the first round, the drink sizes noticeably decreased. The menu was also limited, with several items unavailable, including oysters & desserts.

The biggest issue was the food. Portions were small & not filling at all. We spent over $300 & still left hungry, which is hard to justify.

What stood out the most-in a negative way-was how the birthday was handled. While they acknowledged it verbally, the effort felt minimal. My girlfriend received a very simple dessert, while another guest got a more celebratory presentation with a candle, which felt inconsistent & disappointing.

The space itself is beautiful & clearly designed for aesthetics, but the service, food quality, & overall experience didn't match the price point. Unfortunately, I wouldn't return or recommend it for special occasions.

Adam

3.0

the service was lowkey outrageous 😅 51$ for 2 drinks (not an issue) that took 30 mins to make (now an issue) , got seated at the bar like i hadn't reserved a table for a reason. never got my entré, like bro, im done with the main dish. (food is pretty good) everything else is great. the music, the atmosphere. but if you are young (18) like me, dont bother, they dont even care about you you'll see it in their faces🤣 Went to get drinks to Marcus after , where my money was worth it!

Radhika

5.0

Nish was amazing great service & drinks. Loved the tiramisu.

Kevin

4.0

At first we weren't sure we had found it as there was no signage outside. The lighting in the bar is not what the internet would lead you to expect. It's dark & grey, not red, suggesting Lava as Instagram shows it. Onto the important thing: the drinks. Being serious connoisseurs of tiki cocktails we came prepared to judge, but the barman on that night, Simon, did not disappoint us!! The cocktails were transcendent! Some of the best we've had. He builds them with real skill & style, on the bar in front of you. Happy with our drinks we engaged Simon in a conversation surrounding cocktail ingredients, tinctures, syrups & tequilas. Knows his stuff! Prices were what you expect on Crescent street. Will definitely return.

Thiri

5.0

Had an amazingggg time at Mona loa. All the staff was welcoming, especially Nish & the host Sophia. They were the sweetest & their hospitality was above & beyond! Would definitely
to come here. The drinks were also delicious & the interior is stunning!!
10/10

Nina

5.0

Really great place!! The service was immaculate & the food was delicious. I really liked the tartare & the drinks! :) A must!

Sass

5.0

Amazing service. Amazing food amazing drinks.. everything is perfect about this place.

Lin

2.0

had a very disappointing experience at this restaurant. While I was sitting at the bar, the waiter accidentally splashed lemon juice all over me while making a drink. My clothes & coat were completely soaked.

After that, he said he would offer me a drink to make up for it, which I appreciated at the time. However, at the end, I was still charged for that same drink. I had to ask for it as a courtesy because of what happened, & it still wasn't taken off the bill.

I found this very unprofessional & frustrating. Definitely not the kind of service I expected

David

5.0

The ambiance makes the experience worth visiting at least once, & the drinks make you come back.

Coralie

5.0

La serveuse nommée Ranim était super gentille! Le service était impeccable & tout était très bon. Je recommande pour des belles photos & des bons drinks!