Milestones specializes in a diverse fusion of North American and international grill techniques that emphasize bold flavor profiles and high-quality preparation. The menu features signature items like their classic portobello mushroom chicken, crispy calamari, and various hand-pressed burgers crafted from premium beef. Guests select from an expansive array of dishes including street-inspired tacos, fresh salads, and hearth-baked pizzas designed to cater to various global culinary influences. The environment maintains a polished atmosphere suitable for casual gatherings and group social settings. Every plate highlights a commitment to fresh ingredients, from tender steaks charred to perfection on the grill to vibrant vegetable-forward appetizers. Consistency remains a hallmark of the dining experience, ensuring that every visit mirrors the established standards of this popular restaurant chain across its locations.
Milestones is widely recognized as a vibrant destination for birthdays, group gatherings, and date nights, offering a menu that frequently receives praise for its flavorful steaks, burgers, and diverse appetizers. While many guests consistently laud the attentive, professional, and welcoming service provided by the staff, some experiences are occasionally marred by inconsistent food temperatures or service delays during peak hours. The atmosphere is generally described as modern and inviting, though some diners note that the noise level can be quite high. Despite occasional mixed feedback regarding ingredient quality or specific order errors, the overall consensus highlights a reliable dining spot where many customers plan to return for the positive energy and professional hospitality.
We were a group of 5 people, we all had something different & everyone enjoyed their meal. Service was very good, our server was very polite & professional. We were there at around 5pm, so it was fairly quiet & service was fast.
Been 3 times now, the service is always friendly enough, but can feel a bit lacking when it's busy. The wait time for food & drinks can be a bit long but they're both very good.
The only real issue I've experienced, on every visit, is that the bar is very inconsistent with getting the drink orders right. They've been out of products needed for monthly special drinks each time, or if you order a specialty drink you get sent the base version of the drink. As an example, last night was busy so service was slower than normal, which is not their fault, but I tried to order the Empress Elderflower Cosmo & I was given a normal cosmo. Something similar seems to happen each time. Not a deal breaker at all, everything else was great, but definitely something they need to work on. Will keep going!!
Jun 20, 2025
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J'avais des attentes plus élevée. Jai été a celui a Niagara Falls & c'était bien mieux. La nourriture était correct, sans plus. La serveuse était bien gentille mais très mélanger, ne connaissait pas le menu & c'est mélanger dans nos factures
I found it very strange that happy hour didn't apply to the terrasse. Only if you sit at the bar. Had I known this I would have gone to The Keg as happy hour applies to the terrasse.
I took my boyfriend out for his birthday dinner on Friday, May 28th. He had been wanting to try Milestones for a while, so I called about a month in advance to make a reservation & mentioned it was a special occasion & our first time dining there.
Unfortunately, the service didn't live up to expectations. According to our bill, our server was Lea, but we barely saw her throughout the night. No one really checked in on us, ordering anything took longer than it should have, & it was difficult to get anyone's attention. By the time we considered dessert, we ended up just asking the nearest staff member for the bill after a long wait-who kindly said he'd let our server know. It still took a while for us to actually receive it.
To top it off, I only noticed upon receiving the bill that our server had written down the filet mignon instead of the sirloin my boyfriend had actually ordered. I'm not a meat expert, so I didn't catch it at the time-& since it was his birthday, I didn't mind treating him to a filet mignon. But still, it wasn't what he had originally ordered.
On a more positive note, the food itself was excellent. From the spinach & artichoke dip to our mains, everything coming out of the kitchen was delicious. Hats off to the chef & kitchen staff-they really delivered.
That said, I do have two small notes: I ordered the 1989 burger, & while it was flavorful, it came with ingredients that weren't listed on the menu, like onions. I don't tolerate onions very well, so it would be great if the menu included all key ingredients, especially for people with sensitivities or dietary restrictions. I also found the plate size odd-my dish looked a bit lost on a giant plate, especially compared to my boyfriend's more visually balanced meal.
In short: the food was great, but the service unfortunately left a bad impression. We won't be returning, but sincere thanks to the kitchen team for an otherwise well-executed meal.
