Milestones specializes in a diverse fusion of North American and international grill techniques that emphasize bold flavor profiles and high-quality preparation. The menu features signature items like their classic portobello mushroom chicken, crispy calamari, and various hand-pressed burgers crafted from premium beef. Guests select from an expansive array of dishes including street-inspired tacos, fresh salads, and hearth-baked pizzas designed to cater to various global culinary influences. The environment maintains a polished atmosphere suitable for casual gatherings and group social settings. Every plate highlights a commitment to fresh ingredients, from tender steaks charred to perfection on the grill to vibrant vegetable-forward appetizers. Consistency remains a hallmark of the dining experience, ensuring that every visit mirrors the established standards of this popular restaurant chain across its locations.
Milestones is widely regarded as an excellent destination for group celebrations, dates, and casual dining, thanks to its vibrant atmosphere and generally high-quality food. Many guests praise the diverse menu, highlighting favorites like the California salad, ribs, smash burgers, and the signature carrot cake, as well as the variety of gluten-free options available. While the majority of reviews commend the professional, friendly, and attentive staff, noting that the service often elevates the dining experience, some visitors have reported inconsistencies regarding food temperatures and occasional delays during busy periods. Despite mixed feedback on value and specific kitchen execution, the restaurant remains a popular choice in the West Island, with many patrons expressing a strong desire to return for the lively vibe and accommodating hospitality.
Paige was our server & did her job with ease & complete thoughtfulness, in addition to the welcoming atmosphere & great food, it was all together a great first time at this location & chain. Place is like a cross between a Lucille's & a Madison's vibe with the differentiation of gender neutral bathrooms (& a family bathroom). Terasse is shaded & well lit, bar area is also open concept. Will be returning.
Had a great first time at Milestones for a late lunch. Beautifully decorated place. Really spacious bar section & the tables in the dining room are nicely spaced. We started with the tempura cauliflower with a black pepper bourbon dipping sauce. Very plentiful for us both & nicely done. We tried their tuna soy tartare which was fresh & tasty, & served with exceptional fried wonton triangles. Thanks to our fabulous server, Kyna, for the additional wonton triangles. We also had their Baja fish taco lunch special. The fish was fresh & the cabbage slaw & avocado aioli paired nicely. For dessert, we had their 3-layer carrot cake with delicious cream cheese icing. Paired with a great coffee, it was a perfect end to a perfect meal. It was our first but not last time.
Honestly such a big disappointment. Was really looking forward to eating here after it opened in West Island. We were a bigger group but it took over 1 hour to get our starters & over another hour to get the mains. The drinks were ok, nothing special barely any alcohol. Half of the things that came in were already cold. We were there over 3.5hrs, constantly waiting.
Apr 14, 2024
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Can't recommend. As someone who goes to restaurants often & tries to give the benefit of the doubt... the food choices, food quality & service were not up to par for what the restaurant advertises. I'd rather the hour wait around the corner at the Keg. Getting kicked out at closing time when there's still several other tables was the kicker for me. Not even a warning, just bam-lights on max & snarky comments from the waiter saying "we're closing in 10 minutes". This doesn't fly in a "refined dining experience" as per their website. Won't recommend or go back. The place might only be good for 5@7 for bar & appetizers. I wouldn't dine here again.
Our dining experience was great, from the moment we walked in we were greeted by the hostess with a smile. Although the restaurant was extremely busy & we didn't have reservations, we were offered a spot at the bar by the manager who was very friendly & accommodating. Food was delicious, service was excellent our waitress was awesome . Overall an amazing night!
New place that still requires to work out the kinks with their reservations & timing. Waited 45 minutes to be seated for a reservation that we'd made a month earlier. They made up for it by offering us drinks at the bar but forgot us until we reminded them we were still waiting to be seated at a table. The table we ended up with was right before the kitchen entrance which did not impress at all. Service & food was good once we were seated.
The atmosphere is the only thing this place has going for it. Food was below average - it looked good, taste was a different story. The service suuuuucked. We saw our waitress twice all evening. To take our order & bring the check. She spent more time talking to other servers in the bar than worrying about out her tables. Over all 2.5/5. First & last time.
Friendly service, welcoming & helpful. Food was good, fair price for quality. More creative menu than other similar/comparable restaurants, but nothing surprising. Nice bar, good drinks.
Ceci est un review très transparents. Avant de venir, nous avons regardé les review précédents & nous avons remarqué qu'il y avait plusieurs 1 étoiles ou 2 sur une courte période. On a, malgré les photos peu avantageuses & les avis défavorables, pris la décision de faire 40 minutes de route pour essayer cette nouvelle bannière au Québec. Nous avons visité le Milestones le mercredi soir. De 17h30 à 18h15, notre serveur Ryan Stewart était très présent (section bar). Vers 18h, le restaurant s'est très rapidement remplis, donc aux moments qu'on avait besoin de service après 18h15, c'est le gérant qui a pris soin de nous. Malgré tout, c'est un travail d'équipe très bien accompli. Je noterais la présentation des assiettes de 4/5 , mais le goût est définitivement de 5/5. Bref, je recommande fortement cette nouvelle bannière puisque nous avons très bien aimé cette expérience comparable au Keg ou au Bâton Rouge!
