LE BOSPHORE
Authentic Mediterranean flavors meet the heart of Montreal at LE BOSPHORE.
OPEN10 am - 11 pm
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Amenities, services & more
Reviews often mention
turkish(25) recommend(22) turc(22) breakfast(20) qualite(18) highly recommend(17) prix(14) kebab(14) bosphore(13) propre(13) viande(12) fresh(12)Très mauvaise expérience on a attendu pendant plus d'une heure & seulement 1 plat/2 est arrivé. Je suis arrivée en même temps que d'autre personnes qui ont mangé, terminé le même plat que j'avais commandé & je n'ai tjrs pas été servi après 1h 30 pour mon second plat.
Nous sommes arrivés au restaurant LE BOSPHORE ce dimanche soir pour fêter l'anniversaire de ma fille (nous étions une famille de 5 personnes). Une serveuse qui ne parle pas français a pris notre commande après un accueil très froid. Des menus sales, pleins de tâches d'huile... Nous avons attendu 10 minutes, puis elle est revenue pour nous dire que 3 plats qu'on avait commandés n'étaient plus disponibles. On a changé notre commande. Après 15 minutes, elle nous a apporté 2 salades de la maison (offertes), avec des ustensiles (dont 2 cassés) & une bouteille d'eau sans verres. Ensuite, après une heure d'attente, j'ai remarqué que la serveuse servait les gens qui sont arrivés avant nous. Alors lorsqu'on a décidé de quitter les lieux sans manger, j'ai parlé avec une des serveuses pour lui demander le temps d'attente, elle ne nous a pas répondu. Donc on est allés dans un autre restaurant, & nous n'y retournerons plus jamais. C'est une expérience très décevante, un service désastreux avec un personnel irrespectueux.
Very disappointing experience overall at Le Bosphore.
From the moment we arrived for our reservation, the restaurant felt extremely disorganized. There was barely any staff available to greet or seat us, & multiple (6/8) chairs at our table had bread crumbs, water, or sticky wine stains on them. We ended up cleaning & swapping chairs ourselves because no staff was around to help.
Unfortunately, the cleanliness issues continued throughout the evening. Several utensils still had visible food residue on them, & the menus were heavily grease-stained to the point where wiping one down left orange residue on the napkin.
After spending quite a while choosing our meals, we were only then informed that there was no more lamb available, forcing literally everyone at the table to completely change their orders. This could easily have been communicated beforehand.
The service was extremely slow & chaotic overall. Complimentary appetizers were appreciated, & some items were decent, but one sauce tasted questionable.
When the main dishes arrived, they came out one by one over a 10-15 minute span instead of together. At one point, servers were visibly wandering around trying to figure out which table ordered which plates, & we had to wave them down three separate times ourselves (3 dishes).
The food itself was also underwhelming. I also asked three separate times for an accompaniment that never arrived.
Basic service was lacking throughout the evening as well. For a table of eight, we initially received only two medium-sized water bottles & had to ask for more water ourselves. Servers do not check on table if everything is fine - even if they are friendly, yet lost.
We originally planned on staying for dessert, but after the overall experience & extremely long service times, we decided to leave instead, skipping the included tea, etc.
I cannot fathom the fact this restaurant has over 3 stars.
The restaurant has potential aesthetically, but the cleanliness, organization, service, & food quality all need major improvement.
Malgré la confirmation de ma réservation par courriel, il m'ont dit que mon nom n'apparaissait pas sur leur liste écrite à la main!
Après discussion avec la fille à la réception, elle m'a clairement dit qu'il ne leur restait que peu de plats à nous servir!
Ma réservation était bien à 18:00 & il leur manquait la plupart des plats principaux!
À éviter!!!
We came to Le Bosphore for Brunch on Mother's Day since we heard good comments about their dinner menu. The service was so slow & inattentive. When we were sat, the table was still dirty & when she cleaned it (probably with a dirty rag) the table smelled mildew. They then set the table but we were missing utensils & some of them were dirty. When we finally ordered & received our food a little while later, we got served cold-ish eggs that were supposed to be sunny side up but looked & tasted like plastic since they were way over cooked. We barely got any fruits when other tables got served a decent amount for the number of people present. We had to ask for bread & water & the bread was burnt. When we asked for new bread, the server said it would take a while & that we should start with the burnt bread first. I will never come here again. I think it's sad to offer such a service when there aren't many Arab/Turkish restaurants in Montreal that we can support.
Très déçu par la nourriture, publicité mensongère & le service était extrêmement lent il faut attendre environ 45 minutes à 1 heure
médiocre, je comprends pourquoi il n'avais pas de clients
je ne le recommande pas