Monday | Closed |
Tuesday | 5 pm - 10 pm |
Wednesday | 5 pm - 10 pm |
Thursday | 5 pm - 11 pm |
Friday | 5 pm - 11 pm |
Saturday | 5 pm - 11 pm |
Sunday | Closed |
Amenities, services & more
Reviews often mention
cocktail(62) chef(58) decor(56) recommend(55) dessert(52) dishes(52) qualite(49) drink(48) dumpling(44)Je le recommande fortement, des employés professionnels & intéressés. De la nourriture soignée & délicieusesView more
Un endroit formidable, tout est parfait, de l'acceuil au service & la nouriture fantastique 🤩 c'était notre deuxieme fois & surtout pas la dernièreView more
I'd like to recognize both the positive & negative aspects of the service during our visit.
Service Rating:
⭐ 5/5 for the support staff (bussers, runners, & bar staff) - Everyone else on the team was attentive, friendly, efficient & really top-notch service worthy of the highest end restaurant.
⭐ 2/5 for the waiter who took our order - Unfortunately, our overall experience was seriously impacted by two concerning incidents. The 1st is not drama, the second in quite unnerving.
1. Drink Order Mishandled
One of our guests ordered a regular (non-diet) Coke. When the drink arrived, the server delivering it (holding the printed bar order in hand) stated it was a Diet Coke. The waiter who originally took our order quickly & firmly insisted it was not. However, a simple taste test confirmed it was Diet Coke.
Though the drink was eventually replaced, the way the situation was handled was troubling. The waiter's defensive attitude, dismissiveness, & his unwillingness to listen came across as unprofessional. It felt more like,'just take what you're given,' rather than an effort to ensure a good customer experience.
2. Allergy Risk - Serious Oversight
We ordered a multi-course tasting menu (we did not choose, we let our waiter decide on the menu) & clearly communicated one important dietary restriction: an allergy to shellfish. Despite this, the final course included two plates containing shellfish (crab & shrimps). Thankfully, we identified this (again thanks to the support staff) before anyone with the allergy took a bite - but that's not always possible, especially with items like dumplings where the filling isn't obvious.
When we raised the issue, the same waiter casually responded,'Oh yes, I know - but I really wanted the rest of the table to try these out.' This is not just a lapse in judgment - it's a dangerous & completely unacceptable approach to food allergies. It demonstrates a lack of seriousness, care, & professionalism.
Mistakes can happen, but the lack of accountability & the dismissive attitude from the waiter made both situations feel much worse. Service staff are not just responsible for delivering food; they are trusted to listen, respect guest needs, & ensure a safe & welcoming environment. In this case, that trust was broken.
I hope the management sees this as constructive feedback & takes appropriate action - particularly with regard to allergy protocol training & service standards.View more
We loved our dinner at Jatoba! Never had such tender tuna... all the dishes were amazing & so were the desserts! Not inexpensive, but definitely special.View more
Sashimi Moriawase 12 pieces, crispy mushroom & firecracker dumplings, spicy salmon tartare, king crab, sweet & spicy Chinese eggplant + one Hibiki Heritage : just do it!View more
Unbelievable service, unbelievable atmosphere & unbelievable food. One of my best dining experiences. I'll be back.View more
Une belle & bonne adresse à MTL. Accueil chaleureux & service hors pair. Plats inventifs & appétissants. Cuisine asiatique raffinée. Atmosphère décontractée notamment sur la magnifique véranda. Une délicate attention de la part du chef exécutif: une jolie carte d'anniversaire déposée sur notre table.View more
Un grand merci au chef Olivier Vigneault & à toute l'équipe du Jatoba pour cette expérience hors du commun. La nourriture était tout simplement excellente, pleine de saveurs & parfaitement préparée. De plus, le service & le décor étaient également exceptionnels. Je recommande fortement !View more
Tout était absolument parfait!
Les saveurs explosent & leur carte des vins nous a permis de faire de très beaux accords avec le thon, le bar & le wagyu.
Merci au chef Vigneault de nous avoir fait déguster en dessert une tranche de melon Japonais recouverte de caviar, c'était sublime avec notre dernier verre de Chassagne-Montrachet !View more
Great food, great service. I had a cesar salad & the salmon salad. Juat greatView more
Great a great meal at a great restaurant
BRAVO to the staff & especially the food
👍👍👍👍👍👍View more
We enjoyed our meal so much, the bartender made us fantastic drinks. Staff was attentive. Food came out with great timing & each bite better than the nextView more
I love love love this restaurant!! From the experience I have from other places this restaurant is exceptional with the most genuine & friendly staff. The food is top tier. 😍View more
Very creative dishes & delicious. Great experience overall.View more
Our server Felix was an angel. The food was absolutely delicious. We were a group & had a wonderful night.View more
Wow, what an amazing experience as the servers were amazing & the atmosphere was superb!View more
Beautiful place & great ambiance. Food is very fresh & vibrant. Many options for meat & fish. Staff were all on point with well informed on all dishes & pairings. Dessert options are also vast. Must try spot.View more
An outstanding evening. The service is exceptional as is the food. The wagyu dumplings are a must.View more