Industria Pizzeria + Bar

CRITICAL

25 Commentaires

2.5

This is a nice place (located in the Laval shopping mall) ,Pizza is good, but they push the pricey drinks, which are almost as high as the food.
The terrace is in the parking lot, which is usually okay , but today we had a bad experience with ANTS crawling all over the table. Terrible to have ants crawling up your legs & on the table when you're eating.
The waiter was professional & acknowledge the issue ,but management or at least the manager that was there did nothing at all. He didn't even come by, just ignore it completely.
The ANTS didn't bother me as much as the manger's lack of respect for a paying customer.
We paid the full amount with a generous tip for the waiter as he was very pleasant (the ant infestation was not his fault & he helped to swat away a few ants from the table).
In the end, we left disappointed with this restaurant & will never return.

via Other

1 Commentaire

3.5

Food was great but service was disappointing. We had made a reservation but they had not kept a table for us & we waited a while. The waiter (Joey) was very nice, & it didn't seem like his fault but the timing was off; we got food before drinks & one of our appetizers didn't come until we already had our meals.