Reviewers describe Foo Lam Restaurant Maison as a place with a strong contrast between excellent food and uneven service. The menu earns praise for variety, freshness, generous portions, and solid value, with favorites like hot and sour soup, jade tofu, crab maw soup, house specialty fried rice, shrimp in lobster sauce, and Szechuan beef often highlighted. Family dining is a recurring theme, aided by friendly staff and a welcoming atmosphere, even when the dining room looks a bit old. Takeout and delivery are seen as reliable for speed and temperature, though several comments mention communication hiccups or rude treatment at the phone or pickup counter. On the downside, some visits report dirtier conditions, a few staff members who come across as unhelpful or stressed, and inconsistent food preparation that seems to depend on the chef. Overall, the consensus points to a solid, affordable option that can deliver great meals for groups or weekday lunches, with dim sum at lunch and much praise for the food despite the varied service experiences.
We were one of the only tables here for dinner. Got a few items along with a large fish maw soup & rice on the side. The service took a while for the food to come & brought about one dish at a time. The lobster dish was overly priced for the amount that was given. we sat next to the station & the lady working was banging dishes so loud & clearly didn't care. We always use to come for dimsum & dinner every now & then but lately it seems like the service is going down
Horrendous customer service. Plates & chopsticks came dirty & greasy. Bathrooms were disgusting. Kitchen & dining area were extremely unsanitary. Food wasn't great, nothing special. Waiter who looked like the owner took the order, was inattentive, rude & wouldn't make eye contact. They did not bring water or condiments which we had to ask for. We were disappointed with the overall experience as the food wasn't great & the service was terrible. We paid for the 80$ tab (which was for 3 dishes = ~22$/dish) which was quite expensive for what it was (rice & noodles) & chose not to leave a tip. The lady at the register then began to yell at us saying that we were required to tip & started yelling to call over her coworker & began to threaten us. She said that she was going to charge us separately for the tip & that we had to pay again. She proceeded to make a huge scene calling the owner & continuing to insist that we had to tip when we calmly explained that the tip was optional & would have been more than happy to give one had we have enjoyed the experience. We generally always tip generously but decided not to as the overall experience was really not enjoyable. Would not recommend at all.
Often order for delivery & have never been disappointed. The portions are generous & everything is delicious. I normally order dim sum & like everything I've had. On the delivery apps there is a 2-for-1 on salt & pepper tofu & Shanghai style noodles. Those aren't too fancy but for the price you get a lot of food. Happy to continue ordering here.
Dec 26, 2023
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I can't say it enough. I love this place. The food quality is amazing. Never dissapoints. I get delivery or pickup, never had the opportunity to eat there. It's always busy when I pickup orders & the service is fast.
We showed up there, waited for 5 minutes at the entrance, no staff, no ones came to greet us, can't talk about the food.. but the place was quite empty.
Got a bunch of dim sum dishes. Delicious & very filling. Pork dumplings, shrimp & vegetable cakes, lotus Lord sticky rice, stuffed eggplant, scallop dumplings, & bean curd roll were all as described & good portions.
Hidden gem dim sum restaurant at the marché central, I often go there during the week for lunch. Everything is prepared as you order & arrives at your table very hot. You can taste that they use fresh & quality ingredients. Prices are very affordable compared to other places.
Nov 17, 2023
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Ordered delivery, Good portions, food was fresh & deliciously hot. The szechuan style tofu was my fav! Would order again. I got the beef & broccoli, szechuan style tofu, salted egg buns (came with 6) & general tao chicken for around $60 dollars
Je suis aller & on a pris 4 bière a 8.50 la bière, petite bouteille en passant. Pis on a pris 7 plat pour 55$ plus 34 pour les bières donc 100 avec pourboire. Croyez moi je retourne plus jamais la
Excellente assiette general tao ! le personnel est acceuillant ! le resto a 1ere vue au rdc est douteux & bizzare mais une fois au 2e etage assie on se sent bien ! ca faisait longtemps que je ne mangais pas d’authentique chinois & super satisfait rien a voir avec les grosses franchises! Bravo a toute l’équipe
