Eggstatic propose une expérience culinaire vibrante axée sur des crêpes savamment préparées et des plats classiques pour le petit-déjeuner. Les clients peuvent s'attendre à un menu varié comprenant des options sucrées et salées, préparées avec des ingrédients frais et de haute qualité. L'établissement est réputé pour son approche créative des mets du petit-déjeuner traditionnels, présentant des favoris familiers avec des touches uniques. L'atmosphère est conçue pour être lumineuse et accueillante, offrant un cadre agréable pour un repas satisfaisant. Des crêpes décadentes aux pancakes moelleux, Eggstatic offre un voyage culinaire mémorable à tous ses visiteurs, en faisant une destination de choix pour les amateurs de petit-déjeuner.
Eggstatic est largement reconnu comme une destination de choix pour le brunch à Montréal, proposant un menu varié qui fusionne avec succès les classiques du petit-déjeuner et des saveurs du Moyen-Orient. Les clients soulignent souvent la générosité des portions, la fraîcheur des ingrédients et la qualité de la présentation, recommandant régulièrement des plats comme les pancakes, les gaufres et les œufs bénédictine. Bien que le restaurant offre une ambiance chaleureuse et esthétique qui en fait un lieu prisé pour les groupes et les occasions spéciales, l'expérience de service peut varier; de nombreux visiteurs décrivent un personnel attentionné et professionnel, tandis que d'autres mentionnent des délais d'attente ou une certaine désorganisation lors des heures de pointe. Malgré ces quelques irrégularités, l'établissement est apprécié comme une option de qualité certifiée halal, et la grande majorité des clients expriment le souhait d'y retourner pour la saveur des plats et l'atmosphère.
I sent an email on 03/13 to which I got no reply so I'll write here.
I wanted to share some feedback about our experience early that morning. Your restaurant advertised that you are open for suhoor from 1:00 AM to 4:30 AM during Ramadan, so a friend & I specifically planned to come & arrived around 3:30 AM. When we arrived, the restaurant lights were on, there was staff inside, & we saw a chef in the back, but we were told you were closed because there had only been two tables overnight.
This was really disappointing because we came based on your advertised hours. When hours are publicly posted, customers expect the restaurant to remain open during that time. Otherwise it feels misleading, especially when people are making the effort to come out in the middle of the night during Ramadan for suhoor.
We were really looking forward to trying your restaurant & supporting a new local business, but this experience left a poor first impression. I would appreciate if a manager could reach out regarding this situation & how it could be addressed.
Thank you!
Nous avons été déjeuné & nous avons bien aimé l'expérience. Nos plats étaient très bons (Oeuf bénédictine Poulet croustillant + Sandwich au Poulet) & le service a été très rapide. Nous reviendrons.
Horrible experience - overpriced & poor quality.
It's very loud & I do not recommend they don't know how to cook eggs. Worst brunch in Montreal & super expensive. We have Waited one hour to be served & it was very poor.
Also very poor hygiene I have seen the waiter picking the ice cream that felt from a pancake & putting it back on it - disgusting
Service très décevant & staff incompétent. Nous avons attendu plus d'une heure avant qu'on prenne notre commande, alors que des clients arrivés après nous ont été servis avant. Ensuite, 1h30 d'attente pour recevoir les plats, ce qui est totalement inacceptable. En plus, les plats ne sont même pas arrivés en même temps pour tout le monde & les couverts ont été apportés en retard, après les plats. Les serveurs nous voyaient sans rien & n'agissaient pas malgré nos demandes persistentes. Expérience très frustrante & désagréable je ne reviendrai pas. Sans parler de l'état des toilettes qui laissait à désirer.
Went to Eggstatic for suhoor. It was an exeptional experience. The atmosphere was festive yet calm. We ordered the chef's favorite Muhamara dip, eggstatic steak n egg & Fahsa. All three items were flavorful. The dip was too good! 👌🏼
The waitress was super nice. Service was fast enough. Highly recommend this place & would love to visit again on regular hours.
We arrived at 12:30 & were seated promptly, I don't usually leave negative reviews & often assume it's just an off day, but after reading other reviews, it seems this is an ongoing issue.
To start, we sat for about 15 minutes without water or menus, & my husband had to go ask for them twice for menus After finally receiving them, we reviewed the menu & placed our order as soon as our server returned, concerned it might take a while for them to come back again. We ordered coffee, milk for our son, & an iced matcha latte. The coffee & milk arrived after about 10 minutes , but the matcha latte never came - no milk or cream for coffee so my husband drank it black. & we didn't mention it, not wanting to add to their workload.
The biggest issue was the wait for food. We waited approximately 1 hour & 30 minutes. Our son's pancakes arrived at 1:47, about 10-15 minutes before the rest of the meals. When our food finally came, it was barely warm. After such a long wait, we expected hot, fresh dishes.
We also noticed that other tables who arrived well after us were receiving their food before us. However, even then, their entire table wasn't served at the same time.. only 2 out of 6 people received their meals while the others continued waiting. This showed that the issue wasn't just delays, but overall disorganization in how food was being prepared & served.
I ordered the fried chicken Benedict with spicy hot sauce on the side, which was missing & had to be requested afterward. Based on the temperature & overall quality, I would rate it around 6/10-the hash browns were barely warm. My other son ordered the Tomato Jacket, which didn't resemble what was described on the menu & was very disappointing 2/10 It didn't look appetizing at all. I felt really bad for him. My husband had the steak & eggs, which he said was just okay, around a 6.5/10.
When our food arrived, we didn't even have utensils.
Overall, the service felt very disorganized. We had a different server each time someone came to our table, & no one seemed to be assigned specific sections. There was very little communication or follow-up throughout our visit, which made the experience more frustrating.
It seems like a management issue rather than just a busy day. Some suggestions that could improve the experience:
• Assign servers to specific sections for better accountability
• Have basic items like water, menus, & utensils ready for quick service
• Consider adding QR codes at tables as a backup for menus
• Ensure better coordination in the kitchen so food is served together & hot
• Hire & train staff who are engaged & attentive to customers
I really wanted to like this place, especially as a halal brunch option, & I genuinely hope they succeed. Based on other reviews, this appears to be an ongoing problem. I'm not looking for a response-just for these issues to be addressed & improved.
Depuis que je me souviens d'aller dans des restaurants, je ne me suis jamais dit qu'un jour j'allais être confronté à une attente d'une heure pour une omelette & des frites. Je suis en ce moment à la réception, en attente d'un Uber, & je suis vraiment sous le choc.
Si vous avez une journée off & que vous voulez en profiter pour aller manger quelque part, évitez juste cet endroit, parce que le lendemain, quand on vous demandera au travail ce que vous avez fait durant votre journée off, vous allez leur dire : j'ai passé la journée au restaurant.
