Doughnats attracts a range of feedback, with many praising the friendly staff, a clean inviting space, and a wide array of donuts, including vegan and gluten free options, plus fresh, eye catching mini donuts. Positive notes highlight helpful service for events, thoughtful packaging, and flavors that stand out for everyday treats and special occasions. Some customers, however, felt disappointed by personalized orders that looked rushed or relied on stickers rather than real design, with presentations not matching online advertising and expectations for customization. Questions about value and consistency arise when it comes to custom orders, allergen handling, and mixing gluten free with regular options, as well as reports of items tasting overly sweet or not as flavorful as others. Overall, the reviews suggest strong product quality and a pleasant atmosphere, but point to improvements in customization accuracy, allergen safety, and consistency to balance the experience.
First time walking in & was greeted by an awesome team working when I arrived. Extremely clean & very inviting. I bought a bunch of different items with the help of the owner. I was buying for one of my customers along with their staff, & they went bananas when I opened up the boxes! Super fresh & tasty, with a very cool & unique look to the mini doughnuts. THANK YOU GUYS SO MUCH for an awesome experience!
Amazing doughnuts, especially the vegan ones! Lots of delicious snacks, veryvclesn & modern store, great location, & although the young lady working the cash was new she was super friendly & positive. Definitely worth trying.
This was my fist visit to Doughnats. I loved it & I will certainly be back. I have celiac disease so I was thrilled to learn from a friend that this shop serves gluten free doughnuts. The doughnuts themselves are closer to mini cakes, but to be honest, I actually prefer their texture to that of most doughnuts I have had prior to my diagnosis. When I arrived, I had some questions for the staff regarding the way their GF doughnuts are made since even cross contamination in the oil could make me sick. They assured me that the GF doughnuts are actually baked, & that the kitchen is thoroughly cleaned before making a GF batch to ensure there is no cross contamination. I really liked how knowledgeable the staff was, & it lead to a sense of trust. The GF doughnuts themselves are SUPER DELICIOUS! They're also well dressed with high quality ingredients. The flavours are really appealing & have a good variety that are changed up every 6 months. & since they're smaller, you can try multiple varieties in a sitting. The only thing I would ask for is coffee. We were assured they're working on this, & I hope that there will be a coffee station next time I go. One last thing, you can tell these people are really proud of & love what they do. This place is very authentic & you should definitely check it out!
Jan 11, 2025
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This is the only doughnut shop I will eat at. Best doughnuts in Montreal by far. Tasty, creative, fun & light. The staff are super friendly & welcoming. The owner is one of the nicest people I've ever met. It has become a Friday tradition to order Doughnats! Highly recommend.
The best doughnuts in Montreal!!! I always get the triple threat box because of gluten sensitivity & am so happy to be able to eat GF treats! Nat & her team are also the sweetest.
Delicious the best doughnuts to indulge in. Creative & fresh what can be bad. Gréât staff to serve & assist u. Clean environment spotless & so nice to be greeted by a great team. Love my Doughnats.
Jun 3, 2024
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Went there on March 31th to show my Mom a cute doughnut place close to our homes. I love the taste, the size, the options & the look of the doughnuts (+ the cookies) but honestly the young girl working at the counter is so rude I feel bad for the business. It affects the product image & the client experience. We were the only clients when we arrived. The worker seemed very annoyed & bored to simply be there & she gave us an attitude for asking questions that she was not even able to answer proprely. I felt very uncomfortable & my mother, that was only trying to understand how to order since it was her first visit, became anxious & confused. She will certainly never come back. Funny enough, I had an event with my staff yesterday & someone brought DoughNats & one of my staff shared how she was shocked at how the service was horrible on the same day I went. Please check on your staff. Thank you !
Cherchez des beignets sans gluten, végan ou régulier? Il y a tant de choix qu'Il y aura quelques chose pour tout le monde ici! Il y a des confitures & des gâteaux chocolat sans gluten! Vous pouvez prendre leur pâte à biscuits pour les faire vous-même chez vous! Ou vous pouvez geler les biscuits de plus! Moi? Je les mange immédiatement haha 😂 Looking for gluten free doughnuts or vegan or regular? There are so many choices there will be something for everyone here. There's even jam & chocolate cake gluten free! Or you can take their frozen cookie dough & make them yourself. Their cookies freeze well also! Me? I eat them immediately! My bad I was running around in the rain so they come much better packed than shown! Merc beaucoup! Service sympa & avec un sourire 🙂 I took a sample of their Gluten free cookies & doughnuts & all were delicious 🤤
