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Avis pour Cafeterra
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Les avis mentionnent souvent
coffee(90) cafe(64) recommend(41) breakfast(37) cozy(31) highly recommend(29) avocado(29) toast(28) salmon(27) brunch(26) avocado toast(24) tasty(23)
Expérience bizarre. Mon amie a commandé un thé & on lui a donné le sachet à la main sans l'eau chaude & j'ai commandé un dirty chai que j'ai du terminé moi même. 11 dollars quand même pour un latte.
Édit: the waitress got to my friend & I while finishing & didn't excuse herself but just explained stuff « it's like that » it was extremely rude & inappropriate. Will not come back.
Following the establishment's official reply (included below), my initial impression is confirmed. The tone is condescending, personal, & unnecessarily aggressive for a professional response. There is no apology, no attempt to understand the customer experience - only justification & personal remarks. Readers can draw their own conclusions.
C'est un petit café très joli, situé dans le Vieux-Montréal. L'ambiance est chaleureuse & l'atmosphère est vraiment agréable, idéale pour faire une pause pendant la promenade. Le service m'a semblé excellent, avec un accueil attentionné & courtois.
J'ai goûté au chocolat chaud &, même s'il était correct, il manquait un peu de corps & de saveur de chocolat; le goût du cacao n'était pas très prononcé, mais c'est quelque chose qui pourrait facilement être amélioré.
Dans l'ensemble, c'est un très bon endroit pour s'arrêter & se réchauffer un peu en se promenant dans le Vieux-Montréal, surtout pendant les journées froides.
La comida es deliciosa, probamos una pasta al pesto de pollo y un par de sándwiches extraordinarios. El café late exquisito y un té de cranberry buenísimo. La atención es rápida y con gran actitud ambas chicas, sigan así y que crezca el negocio.
Awesome little cafe! Cafe latte & Matcha Late are fantastic. It's was nice that the large hot drinks were actually large!Enjoyed the shakshuka & Ukrainian Breakfast. The raspberry & white chocolate scone was excellent! The raspberry crumble cake was unbelievably good!
Very cute place, reasonable prices, & the food was very good & refreshing!
Café c'est très belle & les personnes très gentil. Le café cortado e les croissants son Merveilleux.
Staff was extremely rude. I asked for the soup sizes & the girl rolled her eyes at me both times, while her co-worker just laughed. No reason to treat customers like that.
What I dislike about Old Montreal is the pretentious attitude at mediocre establishments. After placing my order, paying at the counter, & even tipping, I was told that tables were reserved for customers who order from their menu-as if a large latte & an almond croissant don't qualify. There were at least 6 empty tables, yet they warned me that I might be asked to leave if other guests arrived for lunch within the next 25 minutes.
I found it insulting, especially since the person I came with was treated noticeably better, nor was she told that her coffee & plain croissant didn't qualify as'menu item'.
While I enjoyed the pastry, it's simple not enough for me to want to return the next day.
Small & very pleasant place, with music ambient the food was fresh & delicious. Go for the Avocato Salmon Toast. It was fresh & big portion. Thank you very much for the simple lovely ambient & great food.
Nice place for breakfast if you want avocado toast or egg sandwiches.
L'ambiance est calme.
Les repas sont super bon.
Le service est excellent & le personnel est souriant! Je recommande à coup sû
An amazing place with a great atmosphere & phenomenal brunch sandwiches.
The owner clearly has some anger management issues with the replies she leaves under the bad reviews & I felt the bad energy from the moment she greeted me & my friend at the coffee shop: very rude, impatient & especially ANNOYED. It's very sad because the place itself is very beautiful & calm & perfect to study & the coffee is really good with cute cups, but the energy presented is unbearable, I won't be coming back.
It has also very weird rigid rules as having tables reserved for nobody apparently bc they were said reserved til the closing of the shop & no one came. Also you are not allowed computers during weekend & to eat outside food even if you bought goods from the shop. Negative Russian energy, you won't stay in business very long in Montreal with that attitude. Hope you can change a few things & take criticism as constructive in order to GROW your business instead of deflecting the negative reviews about YOUR service as'humiliating the customers who loved your service'
Wish you best of lucks
Edit: ur response further proves my point✨
I come to Montreal every year. This year I found this place & love it. It has become my favorite café. The food & service are great!
Far & away the best cappuccino I have had in Montreal. I will return everyday while I am here.