Across the reviews, Café Van Houtte is described as a bright, well located spot in the Old Port with friendly staff and good coffee, while some pastries, eggs and display items can feel stale and service at the counter can be distracted by personal calls; the atmosphere is welcoming and comfortable, with reasonable prices and plenty of seating, power outlets, and natural light, and praise for drinks like the matcha latte and caramel iced coffee, as well as quick, attentive service in many visits, though a few comments point to variable hours and occasional lapses in attention.
'Great café! Super spacious with lots of natural sunlight, which makes it perfect for studying or getting some work done. The owner is really nice & welcoming-definitely coming back!'
Apr 29, 2025
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This is what Van Houtte is all about - friendly service, fresh sandwiches, premium coffee, comfy seats, plenty of tables, several easy access power sockets, rock-solid fast internet. & the coffee was spectacular. Highly recommended.
The cafe is warm & inviting with lots of windows for natural light & elevated off the street. Couch areas perfect for families. The egg, ham, & cheese croissant was very tasty. The hot chocolate also! & finally & most importantly, the counter staff was so kind & welcoming. As time allowed, they brought our food directly to our tables, & mad us feel like guests (as opposed to other coffee shops that often make you feel as if you are bothering or annoying them.) This sense of personal interaction (contrary to the culture of anonymity) made the experience memorable & why we visited again. Recommend for families & solo travelers, for a respite from the cold :)
Best Coffee shop I have been to in a long time. Chris the owner has been very hospitable & a delight to sit & talk to while enjoying breakfast. Nicole is very talented & her baking is spectacular. She made my new favorite pastry every morning fresh.
The drink is okay but not the best. But the service is so bad. 1st time i come, the arabic lady always on her phone, even i look at her, she not welcome me there. I order Matcha Latte, she didnt ask ice or hot. So she decided hot. 2nd time still on phone, then the guy told her to focus, she start to say hello & very unkind face. & not welcome. Maybe i'm Asian & she doesnt like me. With white she always smile but asian she never welcome. But the another girl is super nice , she always wear cap. I hope you gonna change the attitude, i know she is one of the owner but with that service & the drink like that, i could pay more in the chez portier near there, the latte much more good. Expensive but WORTH.
Visiting from Florida for a week. Looking for Tim Hortons & stumbled upon this beautiful place. Day#4, we have been here everyday, sometimes more then once. Still have not visited Tim Hortons. Nicole has made one of the best coffees I have ever tasted & this is coming from someone who drinks coffee 2-3 times a day. Nicole always smiling always happy just an amazing person. Christopher with a vibrant amazing personality always made us feel welcomed. Gave us tips, directions, always welcomed us. Long story short, we still haven't visited Tim Hortons. This place has been our best decision on our trip. My wife even made a statement " if we come back in 2years & these employees aren't here, it will be sad".
Un des meilleurs service à la clientèle de toute ma vie: équipe souriante, efficace, à l'écoute de leurs clients. Étant végétarien les options sont souvent limitées pour moi dans ce genre d'établissement, mais ce café là m'a proposé des sandwichs personnalisés pour me permettre plus de diversité dans mes déjeuners SANS QUE J'AI À LE DEMANDER. Le tout dans une ambiance de convivialité & de professionnalisme. Endroit exceptionnel 👌🏿
Un café super chaleureux avec un service impeccable! Le personnel est très gentil & la nourriture super bonne !! Leur matcha est aussi un des meilleurs que j'ai goûté, un vrai délice, j'y retourne à chaque fois !!
Greaf service & amazing coffee from a warm & friendly team. Always ready to help & constantly exceeding my expectations. Its like walking into the home of a friend & feeling instantly at ease!
Oct 10, 2024
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Excellent croissants & coffee, & super friendly service. They even opened early for me, so I could chill & read in the cafe at 7am. Highly recommended!
This writer thrives on the three things reviewed. My egg & sausage muffin was delicious & it was my second visit. There is a 6$ special right now, 12 Oz. Coffee, egg, sausage/or ham/ or bacon, & a great seat. Spent 4 hours here last visit, met a great future reader of my books.
We were strolling by & decided to pop in to get some coffee & a bite. We were greeted by Raja with a warm smile . Later came to know she is the owner. Beautiful clean barista with a cozy ambiance. Enjoyed it & will be back. 5 stars ⭐️ ⭐️⭐️⭐️⭐️
