Across the reviews, Café Van Houtte is described as a bright, well located spot in the Old Port with friendly staff and good coffee, while some pastries, eggs and display items can feel stale and service at the counter can be distracted by personal calls; the atmosphere is welcoming and comfortable, with reasonable prices and plenty of seating, power outlets, and natural light, and praise for drinks like the matcha latte and caramel iced coffee, as well as quick, attentive service in many visits, though a few comments point to variable hours and occasional lapses in attention.
I have come here a handful of times & regularly go to van houtte cafes, the coffee drink i got was so terribly sub-par & frankly undrinkable. What an absolute waste.
Le bacon avait un air étrange & les rebord de l'oeuf était d'une texture plastique. Comme si il avait passer beaucoup trop de temps dans le présentoirs… Finalement, mon café latté caramel glacé goûtait l'eau dès la première gorgé…
They advertise an egg muffin & coffee for 5.99 which we had last week.Today I returned again with my wife & this time the server justifies charging $8.00 each for the same duo. I won't be returning with this inconsistency. Besides, the muffin is so tiny . Not impressed.This kid has attitude & runs the place like he owns it. Stay away!!!!!!!
The young man manning the place said they were closing at 4pm, with no reason given... so I rushed to finish my coffee which he filled only 3/4 of the way & my turkey blt which had no vegetables in it. Definitely gave an idgaf vibe. Almost as bad as the girl who is almost too busy talking on her phone to notice you.
The big windows make the place nice & bright, but the floors are quite tired looking & make the place feel kindof grungy. At least the prices are reasonable for the area.
Feb 19, 2026
on Google
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Great location in a beautiful old building in the Old Port, but unfortunately that's it. The food in the display case looked pretty stale, & the one girl working was taking a personal phone call while at the counter. At one point she got really loud & tearful; it was disruptive. Maybe staff up so people can take turns? Or train staff not to take personal phone calls while at the counter?
I love this Van Houtte! I just got a pedicure with my friends at LyLy's next door, followed by sandwiches & pastries. The perfect day at a fair price ♥?
