Experience Italian fine dining with our chefs' commitment to cleanliness, consistency, creativity, and quality. We source fresh ingredients, including top-grade Angus Beef and authentic Italian imports. Our menu caters to all, offering gluten-free and vegetarian options.
Overview of the reviews shows Bis Ristorante as a warmly inviting, authentic Italian dining spot with many diners praising flavorful, generously portioned dishes, a cozy romantic vibe, and attentive service, along with strong wine recommendations and a varied menu. The lamb dishes, seafood risotto, gnocchi, and house tomato sauce are frequently highlighted as standout items, and many guests say the experience feels upscale and worth the price. A few experiences note inconsistencies such as slower service, uneven pacing, and at times overcooked or not fully satisfying dishes, but overall the restaurant is described as a memorable place worth returning to, especially for date nights or celebrations.
I had dinner at Bis with 3 longtime friends last night. We were well received & appreciated the cozy ambience on a winter's night.
For cocktails, my friends ordered Martinis & a Campari whereas I initially ordered a Mint Julep. The waiter did not know what a Mint Julep was. Seeing as though there is no bar, I decided to order something simple, a Godmother, a straightforward mix of vodka & Amaretto which I had to explain how to prepare.
When the waiter brought me my drink, he said « Here is your weird drink » I assumed this was meant as harmless ribbing, meant to be funny & so I politely smiled.
Things took a downright offensive turn, however, when one of my friends extracted a hair from her mouth after her first bite of a tomato from the antipasti platter we ordered. When she signaled the presence of the hair on our dish, the waiter replied that everyone in the kitchen had short hair - he left & came & asked "if" we wanted our dish exchanged.
Of course we did.
In the meantime, the manager came over to see us. As I saw him approach our table, I assumed he was coming over to apologize. Instead, he merely reiterated that "everyone in the kitchen is bald".
At this point, I was ready to leave as any restaurateur with a modicum of class would have simply apologized & removed the dish immediately, without question. The four of us were offended by the insinuation that was embedded in the insistence that the hair did not come from the kitchen staff.
Nonetheless, we proceeded with our meal. The food was decent. However, the waiter again scoffed at us, when my friend & I asked for extra parmesan on our lemon risotto with shrimp. He asked us "Are you sure you are Italian, because no Italian would put cheese on seafood!" By this point our patience for ribbing had worn very thin. While his comment is correct, lemon risotto contains parmesan as a core ingredient- the dish we were served was very creamy & so the extra cheese was not a affront to the shrimp which was mostly served already mixed into to the cheese broth. (The risotto itself was very good, served piping hot, but the shrimp element was overcooked.)
In a nutshell, the quality of the service was not congruent with the $500 we spent on the meal: I trust this feedback is received constructively so that future patrons may have a classier, seamless dining experience.
(I have taken the time to provide this review because I received an email requesting my feedback- a sign, at least, that on some level Bis cares about their patrons)
It is rare that you get to have an unforgettable meal with friends, & even more to eat food prepared to perfection. So add to that an owner & staff that make you feel at home & completely at ease. One of the best culinary experiences of my life. A heart felt thank you to all at BIS.
The location is great, the ambience is outstanding (gorgeous inside) & the food was AMAZING!! Service was top notch, recommendations were fabulous & everything that came to the table was delicious..down to the tiny meatball apps that came as a courtesy before the bread... & the bread - YUM! FIVE STARS all the way around, highly recommend!!
Our first (& last) meal at BIS was incredibly disappointing. I never had a less inspired carbonara; my date, while too polite to criticize it, did not finish the clam linguine. The only mocktail available seemed to have been made for children. Decor was lackluster & the noise level was surprisingly loud. The best part was the high-quality olive oil served with the bread; it was all downhill from there.
Tres beau restaurant avec belle musique d'ambiance, le repas etait delicieux & le service etait impeccable. Le seul bemol c'est le tres grand escalier qu'il faut monter pour aller aux salles de bain il est tres haut & tres a pic
