Across the reviews, Bello is seen as a neighborhood find with delicious Italian inspired sandwiches, notably standout paninis and a good coffee scene, wrapped in a warm, welcoming space that many describe as charming. The food is frequently praised for freshness and rich flavors, with some noting the bread and meats as particularly good, and there is broad enthusiasm for the variety of breakfast and lunch options. Service is praised for friendliness and efficiency at times, but several reviews mention inconsistency, with some staff being rude or distracted and others attentive, especially during busy periods; some guests also mention that the sandwiches are premade and customization is limited, and that prices can be high for what is offered. While the overall experience is positive and Bello stands out in Old Montreal for quality and ambiance, a few visits left diners disappointed due to mismatched expectations on service and value.
Very disappointing second visit to this place.
We were there about a month ago & it was excellent!
We all ordered sandwiches & the older lady who works there, possibly one of the owners, was kind enough to make our five year old granddaughter, a tomato sandwich.
Yesterday we went back & the young girl working there refused to make the same tomato sandwich for the little one.
She said that the sandwiches were all premade.
I told her that I was aware but that last time they were able to accommodate our request. She said that she was to busy & she would only do it if we came back after the rush.
So we left & went to another sandwich place that was more than willing to satisfy the needs of a five year old.
Someone needs to give that young lady some customer service training.
It's a shame but despite the excellent food, we will not be back.
Food - 4/5 - I got the smoked meat sandwich/panini as I vowed to get a'Montreal' smoked meat sandwich on my visit. It was good. Smoked meat isnt my go to however as some of the other items sounded/looked delicious. Quote a few varieties of sandwiches to pick from. Not sure if you can customize your sandwich as they were premade.
Service - 3/5 - Service is minimal at Bello as you order at the counter & they provide you a tray for your food. Sandwich was quickly ready as it was premade & just needed to be panini pressed. I was a bit disappointed by the soda selection as multiple kinds were unavailable.
Atmosphere - I enjoyed their decor & music. Was very warm & welcoming.
Overall - I enjoyed my experience at Bello. I suggest trying them out of you are visiting Old Montreal / Old Port & want a quick sandwich.
Aug 23, 2025
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Appropriate music wonderful environment. Staff was very friendly. Food was delish! Don't let the price scare you it was amazing. Would come back again 100%!
Nice Italian deli near Old City/waterfront/museum. Nonna is in the back & will direct you to seating & tell you that you don't have to bus your dishes. 😉 Enjoyed my muffeleta panini.
Jun 26, 2025
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fantastic experience at this bistro! The paninis were absolutely delicious, flavorful, & made with fresh ingredients. The customer service was amazing too..the staff were friendly, attentive, & made me feel genuinely welcome.
Wondering through the old port came across this place. Very cute friendly staff. Food is good. I would reccomend the quiche anytime! & needed to give a shout out to Abby at the cash who was phenomenal.
Food is good, but definitely on the overpriced side. Understandable considering their location. I've been here a few times for a quick bite to eat, the food is pretty decent but the staff is definitely not the friendliest, so keep the expectations low on that front.
Food is decent! Depends on the sandwich that you get some are more fresh than others! It's cool that they have salads to offer for ppl that don't want bread. However, food can be overpriced as one rosé beef sandwich will cost you 15.50$ without tipping , with tip it's 17$ for just a sandwich. The atmosphere is nice but the service isn't always the best. The older lady didn't speak to me in the nicest way & was kinda mean, as someone who also works in customer service I can understand that she may have been tired. However, it doesn't justify the bad service I received. Not sure I'd recommend going , if you need a quick meal then sure but there are better places that are cheaper & have better overall service!
Stumbled upon this place one waiting for an appointment in Old Montreal & needed some breakfast. Found out it was too late for breakfast, but they had a frittata sandwich on the menu so I ordered that. Did not realize it was going to be a panini, & it was the best surprise ever.
Looking forward to going back as soon as possible.
