Bawarchi
OPEN11:30 am - 10:30 pm
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Amenities, services & more
Reviews for Bawarchi
Reviews often mention
biryani(124) indian(97) chicken(67) recommend(55) authentic(36) spicy(33) payal(26) highly recommend(25) flavor(25) naan(22) spice(22) biriyani(21)The Biryani was flavorful & authentic-truly delicious! A special thank you to our waitress, Likitha, for her wonderful service. She was incredibly kind & attentive, making our meal even more enjoyable. Highly recommended!
Great experience would definitely recommend it if you're in the area & I would even advise to make a long trip to come here
Absolutely terrible experience. I ordered food through DoorDash & waited well past the estimated delivery time, only to see the status stuck on'preparing' &'searching for a dasher.' After waiting even longer, I called the restaurant only to be told that a dasher had already picked up the order & ran off with it.
What's worse is the complete lack of responsibility from the restaurant. Instead of contacting DoorDash or remaking the order, they bluntly told me it's my responsibility to deal with DoorDash, cancel the order, & place a new one. No apology, no effort to fix the issue, nothing.
They even admitted this happens frequently, yet they've done nothing to improve the situation or support their customers when it does. That's unacceptable. As a customer, I expect at the very least to be informed & offered a solution, not pushed off to deal with it myself.
This isn't the first time I've had a bad experience here, & it clearly shows they do not care about customer service or accountability.
DISGUSTING SERVICE. They don't take accountability for online orders. They don't even consider taking responsibility for the order. Utter disappointment to talk to them if you order online & don't receive the food.
Quantity reduced drastically for party pack of half tray, serves only 3 people now instead of 6 people. Now giving smaller boxes instead of the old big ones. Disappointed.
Food was fine, tasty & decent portion size,
Definitely not authentic like the dum biryani.
Couple of things which didn't go well
We had to wait long before someone came to take our order, despite indicating to people that we are ready to order
It prioritise the online / take-out orders & made us wait quite long before we were served.