Bawarchi

N

4.0

Went there for dinner with a friend. Our server Shivani was exceptional. She was patient & answered all my questions. She recommended the Hyderabadi chicken biryani & the lamb roast & both were super delicious. She also made me a really nice lemon soda.
Honestly she made the experience positive. Otherwise it looked chaotic & unorganized. I think they would benefit from a little more structure in how they take orders & serve the customers. The food is definitely good but opportunity to work on the overall ambiance & service.

Sumit

5.0

Gourmet food. They have great variety of appetizers, biryani & main course. We loved the food.
Do try next time. & Harsh was very pleasing with her smile

Prathik

2.0

The food was subpart it was spicy & didn't taste that good & the service was not good eithe

Ishaan

5.0

Likita's service was great

Richard

1.0

Exquisite food, thank you. Beautifully crafted with happy efficiency. Greetings from Iceland

Anushka

5.0

Food was very good & tasty. Nikita was really helpful & the other female server also. We were craving for proper Indian food so in Québec & finally got one in Montreal. Must visit. We had Andhra fish pulusu & chicken curry. Yummmm

Jyothsna

5.0

Tasty & delicious food. Nice service

Rajveer

1.0

Good food, but terrible service due to serious understaffing👎
?I visited Bawarchi for the first time last Saturday night, & while the food was genuinely good, the service experience was extremely disappointing.
?The restaurant was extremely busy, but there were only 3 or 4 female employees handling everything. They were taking orders, clearing tables, managing the register, & answering phone calls all at once. Because they were so overwhelmed, we waited 15 minutes just to place our initial order, & another 15 minutes for the food to arrive. We weren't even given water until we requested it, & I actually had to walk up to the reception myself to get drinking glasses. Later, when we wanted to re-order, I had to walk back to the reception again to do it myself.
?To be completely clear, I do not blame the staff. They were working under intense pressure & doing the absolute best they could.
?The issue lies entirely with the management & ownership. It is clear the owner only cares about profit margins rather than running a proper business or treating employees fairly. When a restaurant is blessed with so many customers, the owner should hire enough staff to handle the crowd instead of overworking a few employees & compromising the customer experience.
?Great food means very little when the customer service is this neglected. Very disappointed.👎👎👎

Karanvir

1.0

I had one of the worst dining experiences ever. The service was absolutely unacceptable from start to finish. The server came to our table & literally threw the plates down instead of placing them properly. It felt incredibly disrespectful & unprofessional, as if we were an inconvenience rather than paying customers.

There was no courtesy, no smile, & no effort to make us feel welcome. The entire experience left us feeling disrespected & uncomfortable. Good food can never make up for such poor customer service.

I would not recommend this restaurant to anyone unless they seriously improve how they treat their customers. Respect should be the bare minimum, & unfortunately, that was completely missing during our visit.

Kiran

5.0

Food was delicious. Amazing service.