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1414 Rue Notre-Dame O
Allo Vélo
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À la fois boutique de vélos et café, ce magasin élégant vend roues, équipements & vêtements de style européen.
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Avis pour Allo Vélo
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Les avis mentionnent souvent
bike(62) cargo(15) shop(13) helpful(11) rented(8) rental(8) recommend(7) lamar(7) highly recommend(5) repair(5) ride(5) velos(4)Page 1 de 3 - 53 Avis
Blanche
Allô Vélo mérite ⭐?⭐?⭐?⭐?⭐?.
Excellent service, choix de vélos exceptionnel, personnel charmant & compétent… un mot résume bien ma saison vélo avec mon vélo Crème: merci!
Bianca
Je tiens à souligner l'excellent service reçu de l'équipe d'Allô Vélo. Même si le vélo-cargo Black Iron Horse que je possède n'a pas été acheté directement chez eux, mais auprès d'un précédent propriétaire (client chez AV). Leur expertise sur ce modèle paraît: on a pris le temps de m'expliquer les différentes possibilités & m'ont proposé une solution sur mesure pour installer le banc de bébé, compatible avec certaines modifications suggéré par le fabricant pour ce trike.
Solution sur mesure sans que je doive déplacer le vélo : le banc a été installé dans leur atelier sur la banquette détachée, pour être ensuite installée dans la boîte du cargo dans un autre atelier à 2h de route, ce qui m'a grandement facilité la vie. Ils ont même pu me fournir une pièce usagée qu'ils avaient en réserve - un vrai plus !
Tout s'est réglé à distance, facilement, que ce soit par courriel ou téléphone. Ils ont été très réactifs & tout s'est déroulé dans les délais. Même lorsqu'une petite erreur de prix est survenue sur leur site web, ils ont corrigé le tout rapidement & avec transparence.
Une expérience client fluide, humaine & professionnelle. Grâce à eux, je peux maintenant utiliser mon vélo-cargo avec mon bébé - ce qui n'est pas évident au Québec, où les solutions pour ce type de vélo sont encore rares.
Merci Allô Vélo 💛
Nathalie
Équipe formidable!
Nous avons loué un vélo cargo afin que notre chien participe à notre promenade & nous avons eu un service incroyable! On nous a aidé à rassurer le chien d'une manière très professionnelle. & au final, le chien a adoré son expérience. Merci d'avoir permis cette journée extraordinaire.
Sujit
Its was amazing service for me i was doing uber during i got pancer my e cycle & & I opened the google maps & saw this shop when i called the told me to come there go there & & repair my cycle its was just taking small time & resolve this problem i was ti much happy & able to continue my work again the staff & workers was to much friends & cheaper rate i thanx to lots
Jessica
Service super rapide & personnel vraiment gentil ! J'y retourne sans hésite
Anas
'I will come tomorrow to fix a puncture in the bike. If you tell me $27, I will give you ⭐ only, for being exploitative.'
Chris
Impressive local bike shop that also does rentals. We rented a bakfiet cargo bike to haul our 18 month old toddler. She had a blast! Great service & fair prices. Highly recommend.
Kara
We rented cargo e-bikes on a visit to Montreal with our kids. It was so fun! The workers are so kind & helpful. They gave us some great tips on places to go on the bike path (like the F1 track). The bikes themselves were in perfect condition.
Jaclynharris1977
Excellent customer service, kind & caring staff.
My family & I rented bikes from Allo Vélo on the 30th. We rented a mix of regular bikes, e-bikes & a cargo e-bike for my dad who has Parkinson's & struggles with his balance. Only 20 minutes into our ride an unknown cyclist was going way too fast under an overpass, lost control & crashed right into my dad knocking him to the ground & damaging a wheel on the cargo bike. Luckily my dad was ok & just shook up from the incident. We called Allo Velo immediately to notify them of the crash & the damage to the wheel. They told us to hang tight & would deliver us another cargo bike to our location. 15 minutes later they arrived with a new bike for my Dad so we could continue our sightseeing with no interruption & even offered to extend our rental time an extra hour free of charge! Biking is a great way to see Montreal, we rode to the formula one track & did some laps. I highly suggest Allo Velo & we look forward to renting from them again next summer!
Emily
We had an amazing experience with allo velo. They took care of my elderly dad with his rental as he needed a cargo bike for stability. They gave us bonus time at no charge when we got delayed.
Ben
We had such a great rental experience. We reserved online & rented a Trio Mono for the day. It was very agile & cool looking & fit our family well. The staff focused on us & made sure we had a safe route & some places to visit.
On return, we were looking at kids bikes & decided to buy one on the spot after great customer service & willingness to make it work for our schedule. Lamar delivered the packed bike directly to our hotel because we didn't have an easy way to move it.
Highly recommend, will come again.
Jia
Great service, came in because I had a front wheel flat, bike technician got it fixed in 10 minutes for 25$ & even tuned my bike for free. Honest bike shop & straight to the point! Will definitely come back, even if it is not the closest one to my place l.
Frank
Great experience at Allo Vélo! Jordan was top notch. He honestly diagnosed my bike, communicated every step clearly, & even went out of his way to remove my crankset & fenders. He really goes the extra mile to keep cyclists happy. Highly recommend asking for Jordan!
Connor
This place deserves higher than five stars. Far & beyond the best customer service experience I've ever had. They're so friendly that it was genuinely fun to just hang out while my bike was being repaired, & the repair was quick & professional. On top of that, I'm quite new to biking & the guy I spoke with took the time to give me advice & pointers & came outside to teach me proper'position' on the bike. Genuinely awesome people working here & I will very likely be going back even if just for a coffee (they also make a great cappuccino!)
Pierre
ALLO VÉLO est une équipe professionnelle & sérieuse. Leurs vélos sont en excellente condition & ils sont généreux de leur temps & de leurs conseils. Une découverte pour moi... & ce ne sera pas la dernière fois que je ferai affaire avec eux!
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ALLO VÉLO is a professional & dedicated team. Their bikes are in excellent condition, & they are generous of their time & advices. A real discovery for me... & it won't be the last time I do business with them!
Tom
Meilleur service à Montréal! Café délicieux, service rapide & sympathique. Je me déplace depuis Hochelaga parce qu'on n'a pas ce genre de service chez nous! En plus à prix raisonnable
Eva
Un super moment passé en famille grâce a Allô Vélo avec des vélos de qualité & bien entretenus, & le propriétaire est très arrangeant. merci à lui! on reviendra :)
Maegan
Had a great experience at Allo Vélo - everyone was friendly, knowledgeable, & keen to help. Was even offered a helmet when test-riding, which I greatly appreciated! Excited to get more into cycling with a new (& reliable!) bicycle.
Georges
I appreciate the quick & reliable repair service they provided for my ebike