Reviews describe Boustan as offering excellent service with friendly, attentive staff and quick, efficient service in a clean, welcoming setting. The food is repeatedly praised as fresh and flavorful, with authentic spices, generous portions, and appealing sides like garlic potatoes and salads, while the sauces enhance every meal. Loyalty points and occasional promotions are noted, along with late hours that accommodate after work meals. Improvements under new ownership are mentioned, with reports of higher cleanliness and a strong overall experience. A few isolated issues are mentioned, such as a pita prepared with onion when garlic sauce was requested, but the overall tone is highly positive, with many calling Boustan the best or a top choice in the city.View restaurant profile
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Overall, Boustan is described as having strong Lebanese flavors with some standout moments, especially the shawarma and saj sandwiches, with many praising fresh ingredients, well balanced bowls, and friendly service. Several diners consider it among the best Boustan in the city and note generous portions when the kitchen is on form. However, reviews also report inconsistencies, including smaller portions, dry meat, and underwhelming potatoes on delivery orders, along with freshness issues like avocado salad not being fresh or tomatoes that are not good. A few experiences mention spoiled food, stale rice, or lettuce, and some say portions and quality vary by location. Ambiance and lighting are described as hit or miss, and delivery contact problems have led some customers not to return. Despite the ups and downs, Boustan remains a go to for traditional Lebanese dishes with real flavor when the experience hits the mark.View restaurant profile
