Shnoopi

Pat

5.0

10/10 location & food, one of the better lobster rolls I've had, & at just $19 it was a great deal!

J

2.0

This place assembles a decent sandwich, but everything is store bought. Costco pesto, Kraft Cesar mix, mushroom truffle sauce, etc. Disappointed.

Logan

5.0

Excellent food & service. The chicken tahini sandwich was tasty.

Jason

3.0

Gluten-free? Triple-check your order.

I know mistakes happen, & I don't leave reviews lightly. 🙏🏽

I was served regular bread after ordering gluten-free despite a wheat allergy. The staff apologized sincerely & assured me the sandwich would be comped, which I appreciated.

But when it came time to pay, I was told they only meant the bread would be free. After having to explain that this mistake meant two days of pain, it became clear the seriousness of food allergies wasn't fully understood.

If someone tells you they have an allergy, please treat it like the medical issue it is.

Baba

5.0

Super nice place with delicious sandwiches & great service. We arrived 20 min before closure & they were so good with us.
Thank you so much !

Laura

5.0

The best lobster roll I've ever had! Such a treat- the food is great & the staff are so lovely.
Absolutely a great spot for lunch.
They have outdoor seating & indoor available- the a/c is great on a hot day.

Magnus

5.0

One of our favorite meals. The lobster roll is incredible & priced really well. It included big chunks of lobster too. So good, reminded us of our New England trip. The server was working a thousand tables & the front cashier, she was amazing managing so many things. One of the best meals we have had in Montreal! Thank you!!

Sb

5.0

Great sandwiches & salad options - quick as a to-go option at lunchtime or sit in the restaurant. In the summer there is a lovely street side patio! Not too expensive & good portion sizes :)

Sandy

5.0

LOVED, LOVED, LOVED Shnoopi!! Had their specialty sandwich & enjoyed every bite :) Ingredients were super fresh, & the bread was amazing!

Emme

4.0

Sandwiches were good & they were able to accommodate a gluten allergy which I really appreciate.

However, there was an awkward customer service experience. I originally ordered a sandwich on gluten-free bread, but several minutes later I was told they actually could not make that sandwich gluten free & was asked to reorder something else instead. That part was understandable, & I appreciated them letting me know.

A few minutes after that, I was then asked to come back again because they had forgotten to charge me the extra $3 for the gluten-free bread. I don't really mind paying for it, but having to repeatedly come back to fix ordering & payment issues made the experience feel disorganized & inconvenient.

The employee helping me seemed very new & was very apologetic, so I do not blame them personally. My concern was more with the management side. A manager was present during the interactions, & it felt like more support or guidance could have helped prevent the confusion & made the experience smoother for everyone.