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Amenities, services & more
Amenities, services & more
Reviews for Serano
This was my first & last time ordering from this place. The menu is misleading. I ordered the filet of sole with fries, which looked like a fish & chips combo in the picture. However, when I received my order, it came with hard rice (barely two spoonfuls), one small piece of fish, & the rest of the plate was filled with raw purple cabbage & lettuce tomatoes purple onions just a big old salad i basically did not ask for.
When I called to address the issue, the owner said he didn't know who posted the picture of the fish (filet of sole) & fries on the website & that they don't actually serve it that way. That's very disappointing & unprofessional.
Absolutely not. My order was made online & it was my first time ordering. How was I supposed to know that what's shown in the picture is not what I was actually going to receive?
I was only told about the picture being'different' after I called to complain about the order. The fries were the only thing you were willing to do for me, & of course I accepted because I had a child waiting & expecting fries.
That said, this situation still doesn't make sense. If the picture does not represent what customers will receive, then it should be corrected so future clients are not misled.
The food is great every time i come here! The service is great & the ambiance is really comfy! I would recommend any day of the week.
J'ai reçu ma pizza toute garnie & elle ne ressemblait en rien à ce que j'avais connu dans le passé...Une vraie feuille de papier autant la pâte que les aliments. Le prix lui n'était pas aussi mince. En bon français j'ai vraiment eu l'impression de me faire'avoir' pour ne pas dire'fourrer'. Qui chez vous à eu l'idée d'enlever 80% du fromage & des légumes?! Je n'achèterai plus là c'est honteux. J'ÉTAIS un client passionné de votre pizza. Dommage!
J'ai commandé une salade césar poulet (1/2 poitrine) à 26.73 pour me rendre compte qu'ils mettent du simili bacon & vinaigrette pas si bonne que ça, très déçu pour le prix. La dernière fois j'ai commandé une pizza pepperoni bacon & là aussi c'est rendu du bacon cheap car si on recul de 5 ans p-e plus ils mettaient du vrai bacon l'augmentation du prix de la vie & celle des restos & ingrédient cheap sa va tuer la restauration rendu trop chere pour du cheap

meilleure assiette de souvlaki grecque. avec une généreuse portion de salade incluse