Restaurant Chatpata Inc.
OPEN1 pm - 10 pm
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Reviews often mention
noodle(33) burger(26) indian(24) recommend(17) manchurian(9) veg(9) highly recommend(8) tasty(8) yummy(8) spicy(8) chicken(6) vada(6)The food which I got from your restaurant was disgusting. The pani puri, pani was gone bad & tasted acidic & fizzy & the aloo filling was spoiled. & the samosa chat was not edible when i order a samosa chat anywhere it comes with channa but the staff a she told me it doesn't with channa anywhere & the quantity was 1 cold half cooked somasa & the price was 6$. When my girlfriend raised the concern the person who took the order was rude when my girlfriend asked her to drink pani which was served she started telling just a customer ate pani puri they didn't tell this so what i am telling you when i am paying for the food i expect a good food not this bad food. This is not my first time eating indian food. I ate my all life & have some shame guys by serving this disgusting food. If I get sick because of this I am going to sue you guys for sure. Note if you give refund that doesn't make you good right the food was bad that why I had to react & nothing we spoke was not respectful towards your staff. You didn't prepare the food according to the standard. If you didn't prepare the food well I will say you didn't. Where ever you go If I order samosa chat they will give it with channa, it's basic everywhere if you prepare differently please put next to the menu what is included in the dish. We didn't consume the food after taking the bite of pani puri we went & confronted the staff. Can you please provide your number i want to talk with you. By showing positive reply from your side doesn't make you right. Its the customer who has to tell you, you did good or not.
Very disappointed with the food quality. The samosa chaat did not even have channa in it, which is a basic part of the dish. The pani puri was even worse - the potato filling tasted spoiled & the pani was not good at all. The food quality & freshness were extremely poor.
On top of that, the employee completely misread the situation instead of properly addressing the concern. However, I do appreciate that the owner handled the matter professionally & processed a refund. Still, the overall experience was very disappointing & needs serious improvement.
Food is delicious perfect blend of spices & customer service is top notch i asked the lady at the front about several items & what are its ingredients & she was just smiling & explaining without getting annoyed for asking several items she was nice & food was also perfect.
Will be back soon to try something new
I ordered a malai chaap. There is no malai in it & it smells bad.
Also, the customer service representative(female) is rude.
Food is authentic
Each flavour was there in a wrap to remind me of the home country food
Just wahhhhhhooooo & front person was so nice & polite.
Patient even when we took so long to ordef infact it was there closing time but she was nice anc polite definately coming back
The food was completely bland, zero seasoning, zero flavor. The dishes looked nothing like the pictures online, & the 4 to 5 star ratings feel misleading.
What made it worse was the attitude when feedback was shared. No willingness to listen, no accountability. Customers spend real money & deserve basic respect.
Not here to hurt a small business, but honest feedback is the only way things improve. Cannot recommend until the food & the attitude both change.
The Manchurian dish was extremely salty to the point that it was inedible & had to be thrown away. After eating the noodles, I felt very sick, which made the overall experience very unpleasant. The food no longer has the same taste & quality it used to have, which is disappointing compared to my previous experiences.