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Amenities, services & more
Amenities, services & more
Reviews for Real Fruit Bubble Tea
Je suis déçu car le restaurant affiche la fermeture à 21h & je me suis déplacé de chez moi rien que pour y aller, je suis arrivé à 20h45 & la dame a refusé de me servir car soit-disant elle a déjà nettoyé les machines. Je trouve ça dommage d'afficher une fermeture à 21h & ne pas servir les clients qui arrivent bien avant cette heure là juste parce que l'employé nettoie les machines avant l'heure de fermeture pour partir plus tôt. En plus le magasin n'avait pas fermé ses portes. Encore une fois dommage.
Ne parlent pas français!
J'ai pris un grand smoothie & ils mettent 15 petits morceaux de mangue…. Décevant pour le prix
Juice is good but I would give 0 stars for customer service if I could. Being in the restaurant business, customer service is important.
I was extremely disappointed with my experience at Real Fruits today. I used the self-serve ordering system, as employees no longer greet customers to take orders.
When my son accidentally knocked a cup onto the counter while picking up our order, the employee reacted in a way that was both intimidating & inappropriate for a 9-year-old child. He aggressively told my son to'come get me,' which frightened him.
When I arrived at the counter, the employee immediately reprimanded me, saying my son had made a mess. I explained that there was no need to treat a child this way-the spill was minimal & easily cleaned. I even wiped up the few drops left on the counter myself.
Instead of handling the situation professionally, the employee continued to be aggressive, even stating he would not make a new drink-despite me never asking for one.
This experience showed a serious lack of customer service & basic decency. Intimidating a child over a minor accident is unacceptable. I hope management addresses this behavior.
Ma fille a pris un smoothie aux mangues. En essayant d'insérer la paille, le verre en plastique cheap a fendu & la moitié au smoothie a volé partout sur la table, la chaise & sur nous. Ni le patron ni l'employé ne m'a assisté, j'ai pris essuie tout moi même. Ils m'ont regardé laver la table la chaise & le plancher. Ils n'ont pas remplacé le smoothie.
The drink I order was one of the best I've ever had it tasted amazing & the man was very nice
Amazing Experience at Mail Champlain store, Was served by Tania which gave an amazing service with her smile. Came back the next day & was served by a rude tall girl who had some earpods & she couldn't hear my order. I left immediatly