Dans l'ensemble, les avis sur Première Moisson mettent en avant un large choix de pains et de viennoiseries et des pâtisseries très appréciées, avec des coups de coeur pour le pain parisien à l'olive et pour la Charlotte aux fraises, et des gourmandises comme l'amande chocolatine; le personnel est souvent décrit comme sympathique, attentif et chaleureux, mais l'organisation et les files peuvent poser problème lors des périodes de sous-effectif et les promotions sont parfois jugées mal gérées, avec des produits rapidement épuisés; certains apprécient la propreté et l'accueil, tandis que d'autres soulignent des expériences variables d'une succursale à l'autre et des remarques sur des boissons comme le café ou le chocolat chaud qui ne sont pas à la hauteur, ou sur un gâteau mal étiqueté et une tarte dont la présentation laissait à désirer; malgré ces points, l'impression générale reste positive pour les pâtisseries et les pains, et donne envie de revenir, tout en restant conscient des différences d'un endroit à l'autre.
26 mai 2025
Sommes obligés d'attendre dans la file du pain, alors qu'on voulait une soupe & des salades. Où est le problème, manque d'organisation? Très désagréable pour les clients. Que va faire la direction pour pallier ce problème?
I don't have any issues with the bakery items as they are quite delicious, but I was quite disappointed by the quality of service overall.
The line for the bakery / pastry shop / cafe was very confusing as I was told to go back to the ljne to order bread to order my pastries (which were located near the line for the cafe on the complete other end…)
Also, had I known the poor turnout of the writing on my cake - it was really not worth the additional fee, I ended removing it from the cake before presenting it ☹?
11 mai 2025
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They had a few seats outside, which is nice on a hot sunny day, but I do find at time Premiere Moisson can be a little pricey depending on what you get but well worth the expense.
Extending the opening hours at Première Moisson is pointless when there's barely anything left by the end of the day - especially during promotions. What's really unacceptable is how often they advertise special offers, only for the promoted items to be completely sold out hours before closing.
This isn't a one-time issue - it happens every single time there's a promotion. It honestly feels like a tactic to get people through the door under false pretenses, knowing that once you've made the effort to come, you'll probably end up buying something anyway. It's frustrating & leaves a bad impression.
The attached photo was taken three hours before closing - nothing left. It's incredibly misleading, & it's hard not to feel taken advantage of as a customer.
23 avr. 2025
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The sweets r amazing, coffee, the baked goods as well, the only thing which is not perfect is the seating area, very crowded noisy where u couldn't enjoy ur nice coffee & cake
I called this morning & asked for a *Galette des Rois* to be set aside for us for 4:30 PM. They assured me there would be plenty available & that a reservation wasn't necessary. When we arrived at 4:20 PM, the worker told us she had set one aside anyway because they were selling quickly. Excellent customer service!
It's nice that we have one in Kirkland , but after having lunch there i felt grossed out afterwards. Tables are sticky the coffee mug was dirty & you can see that the mug had coffee stains that weren't scrubbed off on the inside. Doesn't feel clean in there. I think it's the last time I order lunch there.
"The service was okay, but the food was disappointing. The chocolatine had barely any chocolate, making it taste too commercial, & the amandine was overly sweet. The cups we were served were dirty, with sticky handles. Additionally, some employees' clothes were not clean, & the place itself felt untidy. Overall, it was a poor experience, & I won't be coming back."
