Petinos

Ser

3.0

Went there with 3 friends, we sat down, waitress asks'coffee's for everyone?'
We says yes, coffee comes, first thing happens, VERY MINOR compare to the others, we don't get offered water, every other table has water. Our order comes rather quickly, we don't get our bread yet'10 minutes' after receiving our order, I go to the kitchen counter & ask'are we receiving our bread soon?' A gentleman in his late 40s, early 50s answers me' relax bro, it's right here' the basket of our bread was under the heat lamp. We were only asked once we finished our meal if we wanted more coffee. At this time my cup was already empty for 25 minutes. Then to top it all off I see a server behind the counter passing a bag for Doordash to a waitress on the other side, & it goes right through her hands & falls upside down to the floor, & her & our waitress are dying of laughter. The 1 man & 2 women mentioned here are in their late 40s early 50s & they acted very immaturely. I even caught some of the younger servers passing by our servers & rolling their eyes in embarrassment.
I've been to 3 different Petino's, this is the ONLY one that I've ever witnessed all this horrible customer service.

Marie-Carmel

5.0

Un endroit génial, un personnel attentionné & que dire de la propriétaire, Maria, une femme passionnée & attentive à nos besoins, une vraie lady boss.On s'y sent comme à la maison. Le service est rapide & le repas excellent!!. Une entreprise familiale.Pour les gros appétit, c'est l'endroit idéal.

Guylaine

5.0

Service impeccable. Bonne nourriture. C'est bruyant, mais on y retourne qunad même.

Liv

5.0

Slay. Mary is goated.

PAULINE

5.0

Amazing service & delicious food!

Capri

5.0

If I could give it a higher rating I would. Shout out to Mary she is the goat.

Arceline

5.0

Super expérience chez Petinos ! J'y suis allée pour un déjeuner catch up avec une amie, & c'était l'endroit parfait pour ça. L'ambiance est conviviale, détendue & agréable, idéal pour prendre le temps de discuter sans se sentir pressées.

La nourriture est très bonne, portions généreuses & plats bien présentés. Tout est frais & savoureux, parfait pour bien commencer la journée.

Le service était aussi au rendez-vous : rapide, attentionné & souriant.

Joshua

4.0

Really good spot, service has always been good & no complaints on the food. Workers are all friendly & seating is comfortable. Would recommend.

Antoine

5.0

La nourriture était délicieuse ! J'ai eu un excellent service de la part du propriétaire, j'avais beaucoup entendu parler de Petinos & honnêtement la franchise mérite encore plus de restaurant ! Je vie dans la ville de Québec & la journée qu'ils vont ouvrir ici je vais être le premier client & cela à chaque jours ! Une qualité comme nous n'en trouvons plus !

Shana

5.0

I was pleasantly surprised with this Petinos location. The food vas very good & very generous portions. Had a very warm welcome by the waitress. Will definitely come back!