Olivia's Authentic Chicken gets mixed reviews, with some diners praising the flavor and noting the wings as among the best, while others describe inconsistent quality and service. Common criticisms include undercooked or not crispy chicken, overly salty pieces, and requests not being honored, such as missing lettuce in a sandwich. Takeout heavy operation, long waits and occasional counter miscommunication frustrate customers, and Uber Eats orders can arrive late with cheaper packaging or lower quality fries. The place is described as small and cold, with no customer washrooms and indoor climate affected by open doors in winter. Despite these concerns, several reviews acknowledge good taste and a friendly vibe, leaving Olivia's Authentic Chicken as a venue that can shine on some visits but feels variable and dependent on day and staff.
Wow the owners are flexible, opening late at night. Offers great service, owners are down to earth when welcoming customers. Food is delicious, the chicken is delicious, juicy & savory to the mouth. Worth going & trying again!!
First time @ Olivia's, the reviews brought us in. Very friendly & professional service. We ordered a 4 piece & 12 piece combo with extra sauces. They offered us additional Boba tea as a complimentary which was unexpected, wait was a bit long as we didn't order in advance but was well worth it, we even stopped in across the street for churros with the kids while we waited. The food was hot & very crispy & crunchy, we also tried all the sides which are equally delicious & balanced the meal exceptionally. Would definitely go there again our order was over $120 however well worth the overall experience.
Honestly one of the best fried chicken in Montreal. But they need to change their ranch sauce, it's horrible. The other sauces are really tasty though.
No longer the same. Quality, quantity & service when down the drain. Enjoyed every bit of it back then. Before Olivia's Authentic chicken became Olivia's Authentic chicken. (Yes, this spot had another name back in NDG) It's sad how many of your branches are closing. Money hungry? Nonetheless, wishing you guys the best.
Food was barely passable. The service was terrible. We were overcharged & told we would receive our money back, but we were not refunded. We advised them we were in a hurry & needed to go to work after which they skipped out order, put it as the last order & made everybody else's order before us. The cook was chatting on the phone for quite a while instead of making food. This was some of the worse service I have received. Eve
